Sonia Villa
Fontana,CA
Summary
Goal-oriented Employee Relations Specialist with expertise in employee relations, legal regulations and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to take on new professional challenges.
Overview
9
9
years of professional experience
Work History
Employee Relations Specialist
Valvoline Instant Oil Change - Henley Enterprises
11.2023 - Current
- Manage and resolve complex employee relations issues, including corrective actions and involuntary terminations.
- Conduct mediations and thorough investigations to address workplace concerns.
- Collaborate with managers to develop appropriate communication and verbiage for addressing employee issues.
- Assist in the development and implementation of employee relations policies and procedures
- Assist with employee HR-related training
- Maintain compliance with federal, state, and local employment laws
- Ensure all company procedures and personnel policies are being followed
- Promotes positive work environment and culture
- Performs other related duties as assigned by HR Business Partners
Human Resources Specialist
CTI Foods
11.2019 - Current
- Responsible for maintaining complaint I9 forms, monitoring expiration dates of employment authorization documents
- Responsible for onboarding procedures for new hires, such as pre-employment requirements, onboarding paperwork, and new hire orientation
- Serve as main point of contact for employee inquiries such as time off requests, benefit plan questions, form changes and other requests as needed
- Assisted with writing job postings and job descriptions for boards.
- Assist with employee benefits enrollment, general employee questions and follow up
- Communicate with temporary agencies to coordinate incoming temporary employees and confirm work assignment status
- Partner with the Safety team on Workers Compensation requests
- Assist with employee HR-related training
- Assist with processing of terminations
- Plan and organize company events such as employee luncheons, contests, and raffles
- Track various statistics and keep detailed records to support department
- Review timecards on daily basis for accuracy of hours
- Run weekly payroll
- Maintains compliance with federal, state, and local employment laws
- Ensure all company procedures and personnel policies are being followed
- Promotes positive work environment and culture
- Supports reception desk in absence of receptionist
- Performs other related duties as assigned
Receptionist
CTI Foods
12.2017 - 11.2019
- Sorted, received, and distributed mail correspondence between departments and personnel
- Provided clerical support to office employees, including copying, faxing and file management
- Answered telephone inquiries and forwarded calls to correct personnel
- Prepared packages for shipment, pickup, or courier delivery to customers via UPS/USPS/FedEx
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Input and track employee schedules in time and attendance program
- Applicant log tracking
- Memo translations
Personal Care Assistant
DialMed Home Care
03.2016 - 02.2018
- Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's
- Assisted clients with bathing, dressing, feeding, lifting, and transferring
- Perform light housekeeping for clients
- Supervised daily activities and helped when needed
- Transported clients to medical appointments and other errands
Education
Bachelor of Arts - Business Administration And Management
University of La Verne
La Verne, CA12-2027
High School Diploma -
La Puente High School
La Puente, CA05.2015
Skills
- Self starter
- Bilingual
- Talent Acquisition
- Team Player
- Attentive
- Conflict Management
- Employee Relations
- Training and Development
- Analytical and Critical Thinking
- Microsoft Office
- HR Information Systems
- Time Tracking and Payroll Administration
- HR Support
Timeline
Employee Relations Specialist
Valvoline Instant Oil Change - Henley Enterprises
11.2023 - Current
Human Resources Specialist
CTI Foods
11.2019 - Current
Receptionist
CTI Foods
12.2017 - 11.2019
Personal Care Assistant
DialMed Home Care
03.2016 - 02.2018
Bachelor of Arts - Business Administration And Management
University of La Verne
High School Diploma -
La Puente High School
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