SONIE MOORE

Work History

Alorica/EGS

09.2017 - 04.2018

Boarded loan packages submitted by originators into the Remote Servicing System with precision.
Inspected loan documents received from bulk servicing transfers.
Scan loan packages and trailing documentation including any customer correspondences into Fortis Imaging System.
Regularly review daily tracking logs for accuracy.
Provide daily and periodic exception reporting of loan boarding completion information to Clients.
Maintain Custody department tracking databases to record daily boarding’s, daily requests, project tracking.
Verified completeness of loan documentation such as applications, contracts, and customer information.
Update and retrieve loan information as needed

Boehringer Ingelheim Vetmedica, Inc.

08.2011 - 06.2017

Cleaned and prepared equipment for production and laboratory use.
Clean and sanitize production rooms/areas. Properly handle and dispose of hazardous waste.
Operated autoclave for dependable material and trash sterilization cycles.

Boehringer Ingelheim Vetmedica, Inc.

03.2009 - 08.2011

Utilized AS400 for manual entry and EDI processing of sales orders.
Handled returns of outdated, misshipped and damaged products for distributors.
Maintains relationships with assigned distributors.
Coordinated with warehouse staff to verify order accuracy and timeliness.
Ensured accurate document filing.
Experienced with various office equipment including Excel and 10 Key Calculators.

Boehringer Ingelheim Vetmedica, Inc.

11.2008 - 03.2009

Ensure no damage to products before packaging according to batch specifications.
Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
Made sure that products were produced on time and are of good quality.

Spherion Corporation/American Family Insurance

07.2008 - 11.2008

Picking policies up from other teams and getting correct ones to underwriters, Type Recommendation letters to send out to insured(s), Set policies up to expire for various reasons, Send out requests for surveys to be performed with clients who are insured by American Family for different reasons, Send out cancellation letters for various reasons, Stay in contact with agents and follow up on accounts, Send instructions to the service teams for changes on policies including cancellations and expires.
Operated office equipment including printers, scanners, fax machines to support administrative tasks.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed time efficiently in order to complete all tasks within deadlines.

Roderick Sign Company

08.2006 - 06.2008

Prepared invoices using Microsoft applications, faxed documents, ordered materials, created service tickets, and provided support to staff as needed.
Operates 10-key calculators and scanners efficiently.
Prepared vendor invoices and processed incoming payments.
Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Maintained good working relationships with vendors and resolved disputes.
Reduced late payment penalties by closely monitoring due dates and managing timely payments.
Evaluated financial records to detect errors and discrepancies.
Matched purchase orders with invoices and recorded necessary information.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.