Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sonisse Michel

Lake Worth,FL

Summary

Dedicated professional with a clean driving record and a valid driver's license, experienced in customer service from roles at Uber and Boston Medical Center. Proven ability to manage time effectively while ensuring patient comfort and safety. Skilled in transporting patients and maintaining high standards of care, enhancing overall satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Driver

Uber, Lyft
08.2024 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in
  • excellent condition.
  • Maintaining their vehicles in good working order ,ensuring a clean and comfortable environment for passengers
  • provide good customer service, pleasant and professional experience for passenger being courteous, communicative ,and responsive to any passenger needs.

Warehouse Worker

Amazon
03.2023 - 05.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Patient Transporter

Boston Medical Center One Boston Center Place
01.2017 - 02.2019
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.
  • Moving patients between different hospital locations using wheelchairs gurneys,or other designated equipment.
  • verifying patient identification and following established protocols for transport.
  • Consulting which nursing staff before lifting or transferring patients,and obtaining assistance when needed.
  • Responding to emergency situations like code calls disasters ,.
  • Maintaining and organizing bed storage areas.
  • Assembling and disassembling traction equipment
  • and returning it to proper storage.
  • Disinfecting transport equipment before and after use.
  • reporting equipment in need of repair.
  • Delivering equipment, sullies and lab samples to various stations around the hospital.

CNA

Clersaint Home Care Services
02.2016 - 02.2019
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Education

High School Diploma -

NaRoulado High School
Haiti
06-2000

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • CNA license Completed 2014

Certification

BLS

Languages

English
Spanish
French

Timeline

Driver

Uber, Lyft
08.2024 - Current

Warehouse Worker

Amazon
03.2023 - 05.2024

Patient Transporter

Boston Medical Center One Boston Center Place
01.2017 - 02.2019

CNA

Clersaint Home Care Services
02.2016 - 02.2019

High School Diploma -

NaRoulado High School

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