Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Soniya Murthy

Plano,TX

Summary

A highly motivated finance student with very strong communication skills and desire to learn. Looking to expand my studies and have hands-on financial services experience. Highly proficient in using Microsoft Excel. Well-versed in business operations, strategic planning, and market analysis.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Educator

Lululemon
07.2023 - Current
  • Helped customers locate products and checked store system for merchandise at other stores.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.

Sales and Marketing Specialist

Vector Marketing
06.2023 - 07.2023
    • Implemented marketing strategies to generate leads and increase sales revenue.
    • Supported sales staff by providing market trends, account analyses and new product information.
    • Examined needs, wants and spending patterns of target audience.
    • Helped customers with purchases.
    • Met existing customers to review current services and expand sales opportunities.

Marketing Trainee

Rose Gold Marketing
05.2023 - 06.2023
    • Responded to customer inquiries promptly and professionally to increase customer satisfaction.
    • Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
    • Attended industry events and trade shows to promote brand and build relationships with potential customers.
    • Implemented digital marketing techniques to enhance customer experience and increase customer engagement.
    • Created and implemented customer loyalty programs to increase customer retention and loyalty.
    • Used various market research tools and techniques to gather, analyze and interpret data.

Sales Associate

Govindji's
06.2021 - 06.2023
    • Organized showcases to maintain store visual appeal, engage customers, and promote specific merchandise.
    • Helped customers locate product.
    • Managed returns, exchanges and refunds in accordance with store policy.
    • Prepared merchandise for sales floor by pricing or tagging.
    • Rotated stock and restocked shelves to maintain product availability and store appearance.
    • Provided positive first impressions to welcome existing, new, and potential customers.
    • Engaged with customers to build rapport and loyalty.
    • Solved customer challenges by offering relevant products and services.
    • Educated clients on current promotional offerings and products using persuasive selling tactics.
    • Managed efficient cash register operations.
    • Built customer loyalty and retention by delivering excellent shopping experiences.
    • Have sold over 1,000,000 dollars worth of high end diamonds and 22K gold jewelry.

Baker

Crumbl Cookies
10.2020 - 12.2020
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Complied with health and safety codes to protect staff and customers.
  • Collaborated with team members to complete tasks and maintain smooth running of the cookie shop.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Frosted and iced cookies.
  • Operated cash registers and processed payments accurately.
  • Packaged finished products for sale.
  • Monitored temperatures of ovens, proof boxes and other equipment.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

Bachelor of Science - Finance

The University of Texas At Dallas
Richardson, TX
05.2026

High School Diploma -

Plano East Senior High School
Plano, TX
06.2022

Skills

  • Time Management
  • Product and Service Sales
  • Sales and Marketing
  • Customer Service
  • Microsoft Office
  • Excel
  • Communication
  • Problem Solving
  • Critical Thinking

Accomplishments

  • Academic Excellence
  • Perfect Attendance
  • High School Diploma
  • Presidential Excellence in Academics

Certification

  • Certified Master Watchmaker of the 21st Century (CW21)
  • Food Handlers Certificate

Languages

English
Native or Bilingual
Spanish
Professional Working
Kannada
Native or Bilingual

Timeline

Educator

Lululemon
07.2023 - Current

Sales and Marketing Specialist

Vector Marketing
06.2023 - 07.2023

Marketing Trainee

Rose Gold Marketing
05.2023 - 06.2023

Sales Associate

Govindji's
06.2021 - 06.2023

Baker

Crumbl Cookies
10.2020 - 12.2020

Bachelor of Science - Finance

The University of Texas At Dallas

High School Diploma -

Plano East Senior High School

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Soniya Murthy