Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Sonja Brown

Summary

With a proven track record at Admiral Security Services, Inc., I bring expertise in CCTV monitoring and exceptional relationship-building skills. Leveraging my law enforcement background and superior customer service, I've effectively enhanced security protocols and reduced incident rates by 30%. My adeptness in threat assessment and emergency response positions me as a valuable asset to any security team. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

25
25
years of professional experience

Work History

Security Officers

Admiral Security Services, Inc.
04.2024 - Current
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Checked and verified photo identification prior to granting facility access.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Security Officers

Police Guard Services
03.2024 - 04.2024
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Reported suspicious activities and persons to law enforcement.
  • Checked and verified photo identification prior to granting facility access.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Wrote detailed reports of all security breaches and investigations.

Security Officer

Security Assurance Management
04.2023 - 01.2024
  • Reported suspicious activities and persons to law enforcement.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.

Security Officer

Allied Universal Security Services
07.2022 - 06.2023
  • Reported suspicious activities and persons to law enforcement.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Checked and verified photo identification prior to granting facility access.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Issued access cards to authorized personnel to monitor access points.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.

Mailroom Clerk

Aerotek
11.2021 - 05.2022
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Inspected mail for damages and took appropriate action to deliver in good condition.
  • Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Labeled, weighed and processed mail and packages for efficient distribution.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Operated postage meters, mail sealers and labeling machines.
  • Maintained high level of confidentiality with mail items in line with regulations.
  • Maintained clean and organized mail room to promote safety and efficiency.

Escort

Semper Serve
03.2012 - 04.2022

Safely escort individual, including employees, and VIPs within the premises, ensuring they reach their destination without any security concerns

  • Provided guests with visitor passes and maintained safety log.
  • Enforced organization's procedures, regulations and standards.
  • Monitored front doors to prevent unauthorized entries or exits.
  • Checked and verified photo identification prior to granting facility access.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.

Management Specialist

Innovate Elements LLC
01.2000 - 05.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed filing system, entered data and completed other clerical tasks.
  • Established administrative work procedures to track staff's daily tasks.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Performed research to collect and record industry data.
  • Approved timecards and time-off requests and submitted payroll for direct reports.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.
  • Managed administrative and financial tasks such as payroll, recordkeeping and reporting.
  • Completed bi-weekly payroll for company employees.
  • Kept time records, conducted payroll audits and drafted detailed documents and reports.
  • Executed established controls to drive data integrity and accuracy of employee payroll data.
  • Ran various payroll reports to review current payroll for accuracy.
  • Resolved payroll discrepancies quickly and successfully.
  • Responded to HR staff and employees regarding payroll matters.
  • Approved time records and time-off requests and submitted payroll for direct reports.
  • Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
  • Scanned paper documents into computer and assigned identification numbers to simplify tracking process.
  • Logged Freedom of Information Act (FOIA) requests and verified eligibility of documents for release to requestors.
  • Documented work hours dedicated to research and processing of [Type] document requests.
  • Managed file archival and information retrievals.
  • Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
  • Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.

Education

High School Diploma -

Paul Laurence Dunbar High School
Washington, DC
06.1985

Skills

  • Stationary surveillance
  • CCTV Monitoring
  • Investigation documentation
  • Emergency Response
  • Identification verification
  • Electronic surveillance
  • Metal detector operation
  • Document Management
  • Threat Management
  • First aid and CPR certified
  • Alarm monitoring
  • Complex Problem-Solving
  • Theft prevention training
  • Law enforcement background
  • Security Screenings
  • Surveillance
  • Fire safety training
  • Security Guard License
  • Incident Reporting
  • Surveillance expertise
  • Threat Assessment
  • Relationship building and management
  • Screening wands
  • Superior customer service
  • Report Writing
  • Interior and exterior patrol

Software

Microsoft

Timeline

Security Officers

Admiral Security Services, Inc.
04.2024 - Current

Security Officers

Police Guard Services
03.2024 - 04.2024

Security Officer

Security Assurance Management
04.2023 - 01.2024

Security Officer

Allied Universal Security Services
07.2022 - 06.2023

Mailroom Clerk

Aerotek
11.2021 - 05.2022

Escort

Semper Serve
03.2012 - 04.2022

Management Specialist

Innovate Elements LLC
01.2000 - 05.2019

High School Diploma -

Paul Laurence Dunbar High School
Sonja Brown