Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
CONTACT
Timeline
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Sonja Butler

Sonja Butler

Fuquay Varina,NC

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

23
23
years of professional experience
1
1
Certification

Work History

CMA IV

Duke DPC Engagement Center
08.2022 - Current
  • Managed approximately over 50 incoming calls and over 100 refills per day for patients
  • Help with trained staff members
  • Appointment scheduling
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

CMA III

DPC Blue Ridge
01.2013 - 08.2022
  • Checking in and scheduling over 50 patients’ appointment per day
  • Safety Coach Champion
  • I had the opportunity to work on PSDA for doing nurse visit in the clinic to help decrease wait time.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared lab specimens for diagnostic evaluation.
  • Completed EKGs and other tests based on patient presentation in office.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Oriented and trained new staff on proper procedures and policies.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

CMA

DUKE URGENT CARE HILLANDALE
06.2010 - 12.2012
  • Triaging
  • Administers shots/Medication/Splinting approximately over 100 patients per day
  • Completed EKGs and other tests based on patient presentation in office.
  • Measured patient spirometry.
  • Measured patient pulse oximetry.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Prepared lab specimens for diagnostic evaluation.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

CMA

CORNERSTONE PEDIATRICS
07.2006 - 07.2010
  • Assisting doctors with procedures (circumcising)
  • Administer shots/Immunization.
  • Administer allergy and Lupron shots.
  • Triaging
  • Wound Care/Splinting
  • Updating patients’ medical records/ Using EMR-ALLSCRIPT
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared lab specimens for diagnostic evaluation.
  • Completed EKGs and other tests based on patient presentation in office.
  • Measured patient spirometry.
  • Measured patient pulse oximetry.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Collected pertinent data and calculations to aid physician in interpreting results.

ER Tech II

REX HOSPITAL
04.2004 - 08.2006
  • Help with running a CODE
  • Collected patient’s specimen and putting in doctors’ orders
  • Splinting and casting
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
  • Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
  • Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
  • Quickly responded to codes and cardiac monitor alarms.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Performed phlebotomy tasks efficiently, minimizing discomfort to patients while obtaining necessary samples.
  • Safely transported patients by wheelchair, stretcher, or bed to other units.
  • Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
  • Educated patients on discharge instructions comprehensively, empowering them in their own health management efforts upon leaving the facility.
  • Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Attended regular training sessions to stay current on best practices within emergency medicine field.
  • Supported physicians during emergent procedures, ensuring optimal patient care and safety at all times.
  • Improved patient satisfaction by providing compassionate and efficient care in a fast-paced emergency department setting.
  • Operated medical equipment proficiently, optimizing its use for diagnostic purposes or patient monitoring.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Administered basic wound care, insertion of Foley catheters and nasogastric tubes.
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.

ER Tech II

DURHAM REGIONAL HOSPITAL
03.2002 - 05.2004
  • Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
  • Performed phlebotomy tasks efficiently, minimizing discomfort to patients while obtaining necessary samples.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.

Education

Master Degree - Healthcare Management

University of Mount Olive
Mount Olive, NC
08.2024

Bachelor Degree - Healthcare Management

University of Mount Olive
Mount Olive, NC
08.2023

Associates Degree - Certified Medical Assistant

Central Community College
Lillington, NC
05.2006

General Standard High School Diploma -

Robert E. Lee High School
Montgomery, AL
05.1990

Skills

  • Patient management
  • Customer service
  • Maintaining confidentiality
  • Electronic health records
  • Phlebotomy
  • Patient scheduling

Certification

  • America Association of Medical Assistants
  • Certificate No. 2401533
  • Expires 2027-09-30

Hobbies and Interests

Bowling, Skating, Traveling, Shopping

CONTACT

  • PHONE: 910 658-6933
  • Address: 301 Ginwood Court Fuquay Varina NC 27526
  • EMAIL: Sonjaraven962003@yahoo.com

Timeline

CMA IV

Duke DPC Engagement Center
08.2022 - Current

CMA III

DPC Blue Ridge
01.2013 - 08.2022

CMA

DUKE URGENT CARE HILLANDALE
06.2010 - 12.2012

CMA

CORNERSTONE PEDIATRICS
07.2006 - 07.2010

ER Tech II

REX HOSPITAL
04.2004 - 08.2006

ER Tech II

DURHAM REGIONAL HOSPITAL
03.2002 - 05.2004

Master Degree - Healthcare Management

University of Mount Olive

Bachelor Degree - Healthcare Management

University of Mount Olive

Associates Degree - Certified Medical Assistant

Central Community College

General Standard High School Diploma -

Robert E. Lee High School