Terenia Edwards
Riviera Beach,FL
Summary
To seek and maintain full-time position that offers professional challenges, utilizing interpersonal skills and excellent time management. A position where I can utilize the knowledge and develop new skills.
Overview
27
27
years of professional experience
Work History
Revenue Cycle Payment Poster
Health Care District Of Palm Beach County
West Palm Beach, FL
08.2022 - Current
- Managed large volumes of data efficiently and with great care on daily basis.
- Supported audits by providing detailed records of all posted payments and adjustments upon request.
- Communicated effectively with others through active listening and dynamic interpersonal skills.
- Stayed informed of industry changes and updates by participating in relevant training sessions, utilizing new knowledge to enhance job performance.
- Processed payments that had been received from insurance companies and Medicare.
- Enhanced payment processing efficiency by implementing a streamlined posting system.
- Accurately posted payments and adjustments both electronically and manually.
- Created improved filing system to maintain secure client data.
- Maintained compliance with HIPAA regulations while handling sensitive patient information during payment posting tasks.
Subrogation Assistant
Health Care District of Palm Beach County
West Palm Beach, FL
01.2001 - 07.2022
- Comply information from systems for subrogation liens
- Obtain information/documents for subrogation
- Compose & type lien letters
- Respond verbally or in writing to attorney’s questions regarding subrogation
- Prioritize work load
- Identify new subrogation cases by researching court records
- Respond appropriately to subpoenas.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Trained and supervised employees on office policies and procedures.
Dietary Supervisor /Central Supply
Greenacres Rehabilitation Center
West Palm Beach, FL
01.1998 - 01.2000
- Supervise up to 15 Dietary employees
- Follow State & Federal Statues
- Implementing CQI, Quality Control
- Patient overview of Medication
- Inventory
- Charting on patients (patient’s care plan)
- Account Receivable /Account Payable.
- Improved patient satisfaction by developing and implementing dietary plans tailored to individual needs.
- Implemented menu rotation schedules that incorporated seasonal ingredients, providing variety while controlling costs.
- Managed budgetary constraints effectively, ensuring minimal impact on the quality of meals served to patients.
- Conducted regular staff meetings to address concerns, share updates on industry trends, and foster team collaboration within the dietary department.
- Ensured compliance with state and federal regulations by staying up-to-date on industry standards and conducting regular internal audits.
- Maintained a clean and safe work environment by enforcing strict sanitation guidelines and safety protocols.
- Purchased food supplies for department according to budget limitations.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Education
Bachelor of Science - Supervision And Management Health Management
Palm Beach State College
Lake Worth, FL08.2022
Certificate - Certified Nursing Assistant
Academy For Practical Nursing
West Palm Beach, FL01.2008
Certificate - Travel Management
Career Institute
West Palm Beach, FL01.1997
Certificate - Microsoft Word, Excel, Power Point
North Technical School
Riviera Beach, FL01.1994
High School Diploma -
Palm Beach Lakes High School
West Palm Beach, FL01.1993
Skills
- Excellent Interpersonal Skills
- Medical Technology
- Data Entry
- Microsoft Word, Excel, Power Point
- Certified Nursing Assistant
- HIPAA Compliance
- Accurate data entry
- Payment Processing
- Payment management
- Customer Service
- Multitasking
References
Reference upon request
Timeline
Revenue Cycle Payment Poster
Health Care District Of Palm Beach County
08.2022 - Current
Subrogation Assistant
Health Care District of Palm Beach County
01.2001 - 07.2022
Dietary Supervisor /Central Supply
Greenacres Rehabilitation Center
01.1998 - 01.2000
Bachelor of Science - Supervision And Management Health Management
Palm Beach State College
Certificate - Certified Nursing Assistant
Academy For Practical Nursing
Certificate - Travel Management
Career Institute
Certificate - Microsoft Word, Excel, Power Point
North Technical School
High School Diploma -
Palm Beach Lakes High School