Sonja Clauson
DEE-O-GEE
Columbia Falls,MT
6
years of professional experience
With many years of customer service, experiential learning and a strong work ethic, I aim to leverage my skills and become a valued team member while bringing compassion, integrity and an open mind to new experiences.
Work History
Pet Health Ambassador / Grooming Salon Reception
7 Months- Kelsey Christianson/Chelsea Alejandre; 406-300-135
- Enhanced customer and client experiences by providing exceptional service upon entry. Increased customer satisfaction by promptly addressing client inquiries. Boosted client engagement through effective communication and assistance.
- Facilitated customer education on nutrition supplements and grooming practices.
- Scheduled appointments for grooming services. Assisted groomers with animal handling. Collected payments for all services rendered.
Shift Supervisor
5 Months- Ginny Nelson; 952-270-6266
- Trained and mentored staff on customer service best practices and product knowledge.
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Completed store opening and closing procedures and balanced tills.
Physical Therapy Technician
4 Years 4 Months- Heather McEvoy DVM; 406-607-1735
- Assisted veterinary staff in administering physical rehabilitation treatments to enhance patient recovery.
- Monitored and documented patient progress, ensuring accurate records for ongoing treatment plans.
- Maintained rehabilitation equipment and supplies, promoting a safe and organized work environment.
Education
Associate of Science - Natural Resources/Law Enforcement
Skills
Customer service
Veterinary care
Office administration
Client relations
Payment processing
Pharmaceutical management
Team collaboration
Hygiene protocols
Animal care
Interests
Dog training and behavior
Nordic skiing
Skijoring and Mushing
Gardening
Morel hunting
Hiking
Paddleboarding
Bike packing and riding
Snowboarding
Art
Writing
Achievments
- Search and Rescue, K9 Training & Behavior, Dog sports
- Hiking and backpacking, X-C skiing, Bicycling, Paddle Boarding, Snowboarding
- Former Member of Summit SAR, and International Police Work Dog Association
- Previously Certified in Human Remains Detection, Land, Water and Crime Scene, with my K9 Partner, BrookTrout
Timeline
Pet Health Ambassador / Grooming Salon Reception
DEE-O-GEE
01.2026 - CurrentRead More
Shift Supervisor
Spirit of the Wilderness Outfitters
04.2025 - 09.2025Read More
Physical Therapy Technician
Flathead Veterinary Wellness and Rehabilitation
11.2020 - 03.2025Read More
Vermillion Community College
Associate of Science from Natural Resources/Law Enforcement
Read More