Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sonja Fockler

Harrison,MI

Summary

Skilled and driven to work efficiently and accurately to maximize team success and serve students quickly. Learns new processes quickly and contributes in fast-paced environments. Contributes help where necessary to keep service flowing smoothly.

Overview

16
16
years of professional experience

Work History

Audit and Repair

Lear
08.2022 - Current
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Communicated with production team members about quality issues.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
  • Completed durable assemblies and subassemblies with hand and power tools.

Child Care Assistant

Treasured Friends
09.2017 - 09.2018
  • Communicated with parents regarding child's behavior, daily activities, and concerns.
  • Designed monthly activity schedules to balance play, rest and learning time.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.

Customer Service Representative

Globus Baumarkt
02.2010 - 09.2016
  • Responded to customer requests for products, services, and company information.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external customers.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Cafeteria Worker

Armed Forces Europe
02.2008 - 02.2010
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Received and stored incoming supplies according to procedures.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Tracked meal purchases and accepted payments at cash register.
  • Cleaned and sanitized surfaces, tools and equipment.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.

Education

High School Diploma -

BBS Bingen
Bingen Germany
06.2000

Skills

  • Product Inspection
  • Safety Compliance
  • Child Safety and Security
  • Care Planning
  • Batch Cooking
  • Food Handling Safety

Languages

German
Native or Bilingual

Timeline

Audit and Repair

Lear
08.2022 - Current

Child Care Assistant

Treasured Friends
09.2017 - 09.2018

Customer Service Representative

Globus Baumarkt
02.2010 - 09.2016

Cafeteria Worker

Armed Forces Europe
02.2008 - 02.2010

High School Diploma -

BBS Bingen

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Sonja Fockler