Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Sonja Friedlander

LC,NM

Summary

Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability. Enthusiastic and well-organized Administrative Assistant with solid background in data entry, schedule management and event planning. Detail-oriented and driven Executive Assistant with expertise in problem solving and managing daily office functions. Experienced Office Manager with a strength in managing multiple projects simultaneously and fostering a cohesive staff. Hard-working, multi-tasking Executive Assistant with outstanding telephone, scheduling and documentation skills. Highly organized and meticulous Administrative Assistant with experience in corporate office settings. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

11
11
years of professional experience
7
7

Hands on professional experience

1
1

Databricks Accredited Generative AI Fundamentals

2
2
years of post-secondary education

Work History

Full Time Student

Colorado Technical University Online
05.2024 - Current
  • Collaborated on group projects, enhancing teamwork and communication skills.
  • Developed study schedules, improving time management and organizational abilities.
  • Researched subjects thoroughly, increasing knowledge and analytical thinking.
  • Participated in extracurricular activities, fostering leadership and networking opportunities.
  • Collaborated on group projects to complete professional deliverables.
  • Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
  • Completed rigorous readings as directed to support unit learning goals.
  • Increased student participation by incorporating group activities and peer feedback sessions.

Career Gap

Stay At Home Mom
02.2019 - 05.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Office Manager/Administrative Assistant

Bill's Painting and Repairs LLC
Las Cruces, New Mexico
04.2015 - 01.2019
  • Managed the CEO’s complex and frequently changing travel arrangements and coordinated the pre-planning of trips.
  • Compiled and analyzed sales and marketing reports.
  • Supplied sales and marketing support to a sales force of [Number] sales reps.
  • Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
  • Created expense reports, budgets and filing systems.
  • Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.
  • Developed and maintained an alert system for upcoming deadlines on incoming requests and events.
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Supported the human resources department in the annual employee review process to manage performance merit increases.
  • Directed administrative functions for the directors, principals, consultants and key managers.
  • Located and attached appropriate files to incoming correspondence requiring replies.
  • Managed office operations, ensuring efficient workflow and resource allocation.
  • Oversaw scheduling and coordination of service appointments for clients.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Implemented project management techniques to overcome obstacles and increase team productivity.

Risk Management Specialist

Wild West Express
Las Cruces, NM
07.2014 - 03.2015
  • Reported carrier-performance metrics and monthly costs reports to executive team.
  • Supervised material flow, storage and global order fulfillment.
  • Reduced operating budget by [Number] % and misships by [Number] % by implementing new policies and procedures.
  • Established long-term customer relationships through prompt and courteous service.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
  • Oversaw hiring and training of [Number] new employees each quarter.
  • Determined the most cost-effective procedures and routes for shipments.
  • Translated business needs and priorities into actionable logistics strategies.
  • Gathered, logged and monitored all shipping data.
  • Minimized damage and repair costs through careful management and preventative maintenance.
  • Took corrective action in the case of accidents and delays to minimize extra expenses.
  • Communicated with dispatchers, warehouses and customers regarding outgoing orders.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Led daily, weekly and monthly coaching, counseling and feedback sessions.
  • Reviewed and edited all training materials for accuracy and policy compliance.
  • Organized and edited training manuals, multimedia visual aids and other educational materials.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Evaluated the effectiveness of training programs and recommended improvements to upper management.

Education

Associate of Arts - Business Management/Administrative/Transportation Logistics

Spokane Falls Community College
Spokane Falls, Washington
12.2012

Bachelor Of Administrative Studies - Logistics And Supply Chain Management

Colorado Technical University
Colorado Springs, CO
05.2024 - 05.2026

Skills

  • Exceptional interpersonal communication
  • Effective leader
  • Budget development
  • Staff training/development
  • Employee scheduling
  • Efficient multi-tasker
  • Customer service-oriented
  • Organized
  • Human resources management
  • Deadline-oriented
  • Negotiations expert
  • Strategic planning
  • Inventory control
  • Multi-site operations
  • Team building
  • Workers' compensation knowledge
  • Business correspondence
  • Filing and data archiving
  • OSHA compliance
  • Quality assurance

Work Preference

Work Type

Full Time

Location Preference

Remote

Timeline

Full Time Student

Colorado Technical University Online
05.2024 - Current

Bachelor Of Administrative Studies - Logistics And Supply Chain Management

Colorado Technical University
05.2024 - 05.2026

Career Gap

Stay At Home Mom
02.2019 - 05.2024

Office Manager/Administrative Assistant

Bill's Painting and Repairs LLC
04.2015 - 01.2019

Risk Management Specialist

Wild West Express
07.2014 - 03.2015

Associate of Arts - Business Management/Administrative/Transportation Logistics

Spokane Falls Community College