Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sonja Garcia

Kemah

Summary

Strategic-thinking Business Development Manager with history of transforming inefficient, underperforming operations into successful enterprises. Accomplished communicator with talent for building over-achieving teams. Dedicated to continuous improvement and achieving market-leading results.

Overview

16
16
years of professional experience

Work History

Business Development Manager

Otr Fleet Service
09.2024 - Current
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.

Sales Account Manager

Stuart Hose & Pipe
02.2023 - 08.2024
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
  • Increased sales revenue by identifying and pursuing new business opportunities.
  • Negotiated prices, terms of sale and service agreements.
  • Built client relationships by acting as liaison between customer service and sales teams.
  • Monitored market activity and quoted pricing to maintain healthy profit margins.
  • Contacted regular and prospective customers to explain product features and solicit orders.

Sales Manager

3rd Coast Custom Renovations
02.2020 - 08.2024
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Streamlined sales processes for efficiency, adopting new CRM tools and technologies.

Regional Account Manager

Lawson Products Inc
06.2017 - 02.2023
  • Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
  • Achieved regional sales targets by developing strategic plans and executing effective account management practices.
  • Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
  • Delivered engaging presentations showcasing product offerings tailored to individual client needs, ultimately driving sales growth.
  • Provided exceptional customer service, leading to increased client retention rates and long-term partnerships.
  • Increased revenue by identifying growth opportunities within existing accounts and cross-selling additional products or services.

Industrial Business Development Manager

ChemQuest Chemicals
04.2016 - 05.2017
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.

Sales Representative

Best Publications
01.2009 - 02.2016
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Education

Business Administration

San Jacinto College
Pasadena, TX

Marketing

Austin Community College
Austin, TX

High School Diploma -

Friendswood Highschool
Friendswood, Tx
06-1995

Skills

  • Team leadership
  • Business development and planning
  • Customer service
  • Negotiations
  • Business development
  • Decision-making
  • Client relationship building
  • Strategic planning
  • New business development

Accomplishments

  • Won "Quota Buster" for surpassing my quota by 31%
  • Won "Overachiever" for exceeding my quota by 23.6%

Timeline

Business Development Manager

Otr Fleet Service
09.2024 - Current

Sales Account Manager

Stuart Hose & Pipe
02.2023 - 08.2024

Sales Manager

3rd Coast Custom Renovations
02.2020 - 08.2024

Regional Account Manager

Lawson Products Inc
06.2017 - 02.2023

Industrial Business Development Manager

ChemQuest Chemicals
04.2016 - 05.2017

Sales Representative

Best Publications
01.2009 - 02.2016

Business Administration

San Jacinto College

Marketing

Austin Community College

High School Diploma -

Friendswood Highschool

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Sonja Garcia