Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sonja Jordan

Alma,GA

Summary

Organized and efficient highly skilled in office administration, data organization, proofreading, database management and word processing. Accomplished at transposing large amounts of data with accuracy and speed. Highly organized and detail-oriented. Talented at troubleshooting database system malfunctions. Offers comprehensive technical background and advanced knowledge of Meditech. Adaptable and familiar with a host of database systems. Expertise in identifying errors while proofreading data already entered into the system. Productive driven to accomplish data entry tasks on time or ahead of schedule. LPN with 28 years experience in Healthcare. Skilled in providing care based on patient's needs which may include wound care, IV medication administration, care of PAC, PICC line, sterile and non-sterile dressing changes, assessment and monitoring vital signs, changing and maintenance of foley/suprapubic catheters, collection of lab specimens, and accurate documentation. Results-driven Area Manager accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors. Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines.

Overview

26
26
years of professional experience

Work History

Area Manager

Nightingale Services
Douglas, GA
09.2021 - 03.2022
  • Resolved conflict with clients and caregivers.
  • Managed the day to day functions of the office.
  • Answering a multi-line phone.
  • Communication with staff, caregivers, clients, doctors, case managers, and the corporate office.
  • Payroll confirmation.
  • Limited marketing for new clients.
  • Data input into computer system, Soneto.
  • Filing, copying, faxing, scanning.
  • Ordering supplies.
  • Scheduling caregivers with clients.

Care Coordinator

Diversified Resources
Waycross , GA
04.2021 - 09.2021
  • Used Wellsky to maintain records of services performed and apparent condition of clients.
  • Assisted clients with filling out and filing Medicaid and Food Stamp applications.
  • Brokering clients to Providers for services.
  • Answering phone calls.
  • Finding community resources for clients.
  • Making monthly contact with clients .
  • Doing 90 Day Assessments and Annual Reviews on clients.
  • Communicating with clients/ Caregiver , MDs, and Providers.

LPN Charge Nurse

Twin Oaks Nursing Home
Alma, GA
02.2019 - 03.2021
  • Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
  • Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
  • Assembled and used equipment such as catheters, tracheotomy tubes or oxygen suppliers to effectively manage patient care.
  • Promoted patient independence by teaching self-care skills and explaining conditions and medications.
  • Updated patient medical records with services provided, health conditions and response to treatments using Meditech.
  • Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
  • Helped long-term care residents with bathing, dressing, feeding and other daily living activities.
  • Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
  • Helped patients complete bathing, dressing and eating.
  • Took samples to complete diagnostic and routine assessment tests.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Reviewed patient history to verify conditions and current medications.
  • Evaluated patient histories, complaints and current symptoms.
  • Documented patient vitals, behaviors and conditions to communicate concerns to supervising MD.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
  • Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.

Nursing Coordinator/LPN

Nightingale Services, Inc.
Douglas, GA
02.2018 - 02.2019
  • Supervised a staff of 5 registered nurses, 2 licensed practical nurses.
  • Coordinated with nursing staff to process and direct patients to needed services.
  • Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
  • Discussed patient care and treatment with staff members.
  • Maintained the proper number of staffers within budget parameters to ensure that patients received high levels of care.
  • Encouraged patients and staff members to follow all disease prevention protocols.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Answered questions and addressed concerns from employees within a 24-hour time frame via email, phone and in person.
  • Interviewed, hired, instructed and mentored employees and promoted a high level of care quality to patients.
  • Performed monthly inventory and maintained office and medical supply counts.
  • Used SONETO to schedule and manage employee schedules.
  • Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary team care plan.
  • Established staff schedules and assignments based on needs.
  • Participated in facility surveys and inspections made by authorized governmental agencies.
  • Represented and interpreted the agency's functions and services to other institutions, the public, government agencies and other organizations.
  • Created and maintained computerized record management systems to record and process data and generate reports.

Case Manager

St. Joseph/Candler SOURCE
Baxley, GA
01.2017 - 02.2018
  • Documented patient information obtained from interviews.
  • Assessed patients and documented their medical histories.
  • Provided patient education.
  • Managed caseload of 68 clients.
  • Ensured safety and well-being of patients.
  • Managed and coordinated the care of clients provided by the Personal Support Services, Home Delivered Meals, Emergency Response Services, and Physicians.

Team Secretary

SJC Home Health Care
Waycross, GA
08.2013 - 05.2017
    Oversaw daily office operations for staff of 16 employees.Oversaw inventory and office supply purchases.
  • Precisely completed appropriate documentation and system entry.
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, test results, home care forms).
  • Managed a multi-line phone system and pleasantly greeted all patients.
  • Prepared patient charts accurately and neatly.
  • Prepared patient charts and consent forms as necessary.
  • Audited records for accuracy.
  • Received and processed medical records requests.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Managed office supplies, organization and upkeep.
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Helped distribute mail around the office.
  • Maintained a clean reception area.
  • Located missing file materials.
  • Implemented improvements to file systems and procedures.

LPN/SECRETARY

Health Department Home Care
Alma, GA 31510
11.1996 - 08.2013
  • Entered numerical data into databases in a timely and accurate manner.
  • Scanned documentation and entered into the database.
  • Obtained scanned records and uploaded them into the database.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Organized forms, made photocopies, filed records and prepared correspondence and reports.
  • Added new material to file records and created new records.
  • Reviewed and updated client correspondence files and scheduling database.
  • Outlined the appropriate process and procedures necessary to fulfill and complete inquiries.
  • Assisted with receptionist duties, file organization.
  • Followed up on initial screening by visiting clients at their homes.
  • Developed patient care plans, including assessments, evaluations and nursing diagnoses.
  • Instructed clients in proper meal preparations and diet therapies.
  • Assessed individual nutritional risk and status.
  • Documented clinical findings and correctly entered pertinent data for processing.
  • Reviewed and interpreted pertinent laboratory data and implications of results.
  • Educated clients about the long term health benefits of balanced diets and exercise programs.
  • Precisely completed appropriate paperwork, documentation and system entry.
  • Assisted in the maintenance of medical charts (filing, test results, home care forms).
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Entered orders into the EMR system efficiently and without errors.
  • Prepared patient charts accurately and neatly.
  • Prepared patient charts and consent forms as necessary.
  • Diagnosed and treated patients with chronic and acute health problems such as MI, arrhythmias, asthma, COPD and pneumonia.
  • Developed patient care plans, including assessments, evaluations and nursing diagnoses.

Education

Associate of Science - LPN

Okefenokee Technical School
1993

Secretarial - undefined

Waycross-Ware Technical School
1989

Skills

  • Strong clinical judgment
  • Patient evaluation/intervention
  • Professional bedside manner
  • Adept at prioritizing/managing deadlines
  • Thorough physical assessment
  • Insulin medication assistance
  • Proper catheter insertion/removal
  • Patient and family advocacy
  • Venipuncture/blood draw expert
  • Intravenous therapy comprehension
  • Diabetes, Hospice, and Stroke Patient Care
  • Wound care and assessment including wound vacs
  • PICC line and PAC care and medication administration
  • Word processing
  • Accurate and detailed
  • Professional and mature
  • Flexible
  • Maintains confidentiality
  • Independent worker
  • Dedicated team player
  • Clerical support
  • Skilled in SONETO
  • Conflict resolution
  • Team leadership
  • Self-motivated
  • Data entry
  • Document scanning
  • Team liaison
  • HIPAA requirements
  • Staff direction and support
  • Policies and procedures
  • Oral and written communication
  • Disease prevention education
  • Recruiting and hiring
  • In-service education planning
  • Patient treatment planning
  • Medical laboratory procedures
  • Managing deadlines
  • Data collection and management
  • Scheduling
  • Records maintenance
  • Medicaid management information systems
  • Patient-focused care
  • CPR certification

Accomplishments

LPN Honor Graduate

Timeline

Area Manager

Nightingale Services
09.2021 - 03.2022

Care Coordinator

Diversified Resources
04.2021 - 09.2021

LPN Charge Nurse

Twin Oaks Nursing Home
02.2019 - 03.2021

Nursing Coordinator/LPN

Nightingale Services, Inc.
02.2018 - 02.2019

Case Manager

St. Joseph/Candler SOURCE
01.2017 - 02.2018

Team Secretary

SJC Home Health Care
08.2013 - 05.2017

LPN/SECRETARY

Health Department Home Care
11.1996 - 08.2013

Associate of Science - LPN

Okefenokee Technical School

Secretarial - undefined

Waycross-Ware Technical School

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Sonja Jordan