Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Generic

Donald Lartigue

San Jose,CA

Summary

Perform network installation off Cat6 ,DAS ,fiber optic cabling.Construct build out for network closest rack support.

Testing,troubleshooting,terminate per specification EIA/TIA.

Run job site,testing,labeling,cable pulling. Certified Installation Technician with background in commercial and residential installations. Outstanding skills working in [Industry] to install systems, repair equipment and deliver solid customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Installation Technician

Cal Coast Telecom
12.1999 - Current
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Followed all company guidelines regarding safety procedures when out in field.
  • Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
  • Performed routine maintenance on Type of Equipment to alleviate issues.
  • Enhanced performance and maintained work requests, orders, prices and documents.
  • Educated and trained new hires on company processes, eliminating process gaps.
  • Eliminated field downtime and boosted productivity by restructuring installation techniques and staff teams.
  • Resolved on-site, technical and account problems and boosted customer ratings by Number%.
  • Supported design and troubleshooting in Type systems.
  • Designed processes to achieve business objectives, utilizing client feedback for optimal development.
  • Commissioned staff members for specific projects and tasks, tracked activities and solved complex issues to enhance productivity.
  • Developed recordkeeping programs for client contracts, reports and agendas to strengthen traceability initiatives.
  • Explained upgrades to customers, resulting in Number% signups for additional services.
  • Computerized office activities and maintained customer communications.
  • Promoted products based on client needs and increased sales by Number%.
  • Fostered sales and increased revenue by advertising products and services.
  • Increased brand awareness by promoting Product or Service.
  • Retained $Amount in sales by upgrading products and services.
  • Managed over Number reports with zero discrepancies.
  • Acquired Number new clients over Number years and meticulously handled repair reports and technical issues.
  • Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
  • Streamlined workflow for faster job completion through effective communication with team members.
  • Contributed to company growth by identifying potential upselling opportunities during site visits, generating additional revenue streams.
  • Minimized downtime for customers by troubleshooting issues promptly after initial installation, ensuring smooth operation of systems installed.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.

Data Technician

CH Reynolds
01.2016 - 11.2019
  • Demonstrated equipment capabilities to customer and responded to questions and complaints.
  • Assembled communication equipment such as wiring, switching equipment and power apparatus.
  • Repaired and updated equipment to conform to company-wide standards.
  • Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
  • Performed troubleshooting of systems with techniques such as speed and ping tests.
  • Provided training on use, troubleshooting and calibration of equipment.
  • Installed and configured new devices and system components.
  • Responded to service requests during and after business hours.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Coordinated installation of new users and relocations of existing users.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Set up networks and computers for business and residential customers.
  • Researched and recommended network and data communications hardware and software.

Education

Certification - Network Technician

Vallecitos CET Inc
Hayward, CA
11.1998

Certification - Test And Installation Technician

Healds College
San Jose, CA
07.1990

Skills

  • Installation Tools
  • Daily Progress Reports
  • Troubleshooting
  • Work Inspection
  • Ladder Climbing
  • Copper Soldering
  • Wall Fishing
  • Diagnosis and Troubleshooting
  • Assembly and Installation
  • Specialty Tools
  • Diagnostic Abilities
  • Repair Services
  • Telecommunications
  • System Configuration
  • Network Connectivity
  • Problem Solving

Certification

  • CMRT - Certified Maintenance and Reliability Technician
  • CME - Certified Maintenance Employee
  • Licensed Job Title - Timeframe
  • Certified Job Title, Company Name - Timeframe
  • Area of certification Training - Hilti Certification,C1Confined space,OSHA 3 A lift

Software

Unix

Microsoft

Excel

Timeline

Data Technician

CH Reynolds
01.2016 - 11.2019

Installation Technician

Cal Coast Telecom
12.1999 - Current

Certification - Network Technician

Vallecitos CET Inc

Certification - Test And Installation Technician

Healds College
Donald Lartigue