Sonja Lee

• Conduct property tours for prospective tenants to highlight available offerings.
• Manage application processes, including background checks and reference verifications.
• Ensure rental eligibility for two properties are in compliance with HUD regulations.
• Maintain accurate tenant lease records and collected security deposits.
• Coordinate inspections and repairs during move-in and move-out periods.
• Participate in community events to strengthen tenant relations and promote leasing activities.

Perform various administrative duties, such as creating employee profiles and overseeing training.

• Handled incoming calls, provided preparation information for procedures, and addressed emails, faxes, and other inquiries for patients.
• Managed scheduling of patient appointments and directed incoming calls to relevant departments or staff.
• Entered data into databases accurately and efficiently.
• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
• Contributed to team meetings aimed at refining workflows and advancing patient experience.

• Reviewed and processed medical claims for accuracy according to insurance guidelines.
• Verified patient information, such as demographics and insurance coverage, to ensure accuracy of claim submissions.
• Responded to provider inquiries about claim status, payments, and denials. Maintained HIPAA compliance when managing sensitive patient information.
• Performed data entry into computerized systems used for tracking patient encounters, services rendered, charges billed.
• Completed and submitted appeals for denied claims, waivers for private and commercial clients, including authorizations.
• Prepared reports and discs summarizing patient information as requested by patients, lawyers, physicians, or other healthcare providers.