Sonja Lockerby
Menomonie,WI
Summary
Achieved notable improvements in team productivity and customer satisfaction at Denny's Restaurants Franchise Association by leveraging strong leadership and staff management skills. Excelled in training and mentoring, fostering a culture of excellence and motivation among employees. Skillfully resolved conflicts, enhancing team efficiency and organizational commitment.
Overview
4
4
years of professional experience
Work History
Supervisor/Server/Cook Trainer
Denny's Restaurants Franchise Association
01.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Special Education
University of Wisconsin - Stout
Menomonie, WISkills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Timeline
Supervisor/Server/Cook Trainer
Denny's Restaurants Franchise Association
01.2021 - Current
Special Education
University of Wisconsin - Stout
Similar Profiles
Misael PazMisael Paz
Cook at Denny's Restaurants Franchise AssociationCook at Denny's Restaurants Franchise Association
Christina OsburnChristina Osburn
Restaurant Shift Manager at Denny's Restaurants Franchise AssociationRestaurant Shift Manager at Denny's Restaurants Franchise Association
Aimee BeachampAimee Beachamp
Server/055 at Denny's Restaurants Franchise AssociationServer/055 at Denny's Restaurants Franchise Association
Brianna GrovesBrianna Groves
Restaurant Manager at Denny's Restaurants Franchise AssociationRestaurant Manager at Denny's Restaurants Franchise Association
Gary EvensonGary Evenson
Midwest Regional Manager at BeontagMidwest Regional Manager at Beontag