Summary
Overview
Work History
Education
Skills
Professional Personal Experience
Timeline
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Sonja McDaniel

Louisville,KY

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented and organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

PROPERTY MANAGER

SELF EMPLOYED
04.2000 - Current
  • Oversee, maintain, and inspect all properties, coordinate ongoing maintenance and inspection to comply with all relevant laws and codes
  • Select tenants through interviews and background checks
  • Collect rent, pay invoices, prepare annual budgets and reports
  • Minimize costs while keeping tenants satisfied
  • Addressing tenant’s concerns, violations, collecting rent, dealing with maintenance
  • Prepare and maintain all records correspondence, and files
  • Always customer service oriented, having great interpersonal skills, and being extremely organized and professional.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in timely manner.
  • Administered operations to handle needs of more than 18 tenants over 23 years span within 2 private properties.

SECRETARY

IRELAND ARMY COMMUNITY HOSPITAL
08.2011 - 06.2015
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Facilitated communication between departments for improved collaboration and project success.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Maintained suspense records on all correspondence and actions documented and followed up to ensure timely reply or action
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Daily use of Microsoft word, Excel, Power Point, with other office equipment such as copiers, scanners, fax machines, calculators, and label printers
  • Timekeeper for all personnel of Managed Care Division received, reviewed, resolved delinquent, rejected and made corrections for re-submission to be forward for approval signatures
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Maintained daily report documents, memos and invoices.

Education

Bachelor of Science - Interdisciplinary Studies

Sullivan University
Louisville, KY
10.2023

Skills

  • Grounds Maintenance
  • Vendor Management
  • Compliance Monitoring
  • Staff Management
  • Work Ethic
  • Filing
  • Flexibility
  • Scheduling
  • Communication
  • Leadership
  • Teamwork
  • Problem solving
  • Professional writing
  • Intercultural Fluency
  • Critical Thinking

Professional Personal Experience

  • Excellent organization and time management balancing tasks, results, and people
  • Efficient file management and record keeping skills
  • Knowledgeable with Internet search engines and research
  • Skilled abilities with transcription, proofreading, 10-key calculator, and keyboarding (45) wpm
  • Call Center, Customer service, (hospital, and health insurance)
  • Property Management

Timeline

SECRETARY

IRELAND ARMY COMMUNITY HOSPITAL
08.2011 - 06.2015

PROPERTY MANAGER

SELF EMPLOYED
04.2000 - Current

Bachelor of Science - Interdisciplinary Studies

Sullivan University

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Sonja McDaniel