Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Generic
Sonja Miers

Sonja Miers

Taylors Falls,MN

Summary

Assistant Project Manager with a passion for project efficiency and stakeholder satisfaction through expert contract management and conflict resolution. Highly skilled in creating and maintaining positive relationships with staff and clients. Mentoring and training staff and subs when needed to improve a projects outcome while also reinforcing the company's mission statement and reputation.

My 14+ years of valuable expertise in the construction and remodeling industry is best utilized when the primary focus is on delivering quality, value centered projects within scope and budget. I strive to be consistent, organized and communicative with every project. I am a natural born leader, successful at managing multiple priorities with a positive attitude. My willingness to take on added responsibilities to meet team goals is what sets me apart from average employees. I have been described as a loyal person, highly motivated, valued team player, compassionate and clever.

My favorite quote is;

The best view comes after the hardest climb.


Overview

15
15
years of professional experience

Work History

Project Manager

SES Renovations
08.2020 - Current
  • Started out in sales and design, worked up to Assistant Project Manager.
  • Planned, designed, and scheduled phases for small, medium size projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Managed projects from procurement to commission.
  • Identified plans and resources required to meet project goals and objectives.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Provided detailed project status updates to stakeholders and executive management.
  • Prepared and submitted project invoices for review and approval.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Developed and implemented project plans and budgets to ensure successful execution.

Sales/CAD Designer

Thorcraft Custom Kitchens
06.2018 - 07.2020
  • Designed technical drawings/designs using M-1 CAD software.
  • Consulted with architects, customers and vendors regarding project scope and milestone dates.
  • Rendered schematics to produce 2D and 3D models.
  • Managed drafting and design for multiple projects from concept through delivery.
  • Created, printed, and modified drawings urgently needed to correct issues to keep the project moving forward.
  • Worked with architects, engineers and customers to efficiently resolve planning and construction issues.
  • Developed CAD drawings from hand sketches, verbal instructions, and site visits.
  • Supported project team in design process to update details of each project.
  • Used computer-aided design software to prepare blueprints and schematics.
  • Interpreted technical drawings, schematics and computer-generated reports to make revisions to CAD drawings.

Designer/Store Owner

Summit Custom Interiors
02.2014 - 02.2018
  • Owned and operated a 2500 sq/ft retail store with employees selling/installing commercial and residential materials including; cabinetry, countertops, tile, floor coverings, lighting, etc.
  • Design thru installation responsibilities.
  • Obtained approval of concepts by submitting rough drafts to management or to client.
  • Researched new design technology and tools to bolster professional skillset and drive quality deliverables.
  • Created marketing materials, including brochures, flyers and product catalogs to brand standards.
  • Applied skill in color theory and composition to bring client visions to fruition.
  • Identified design requirements for each project.
  • Created sketches and technical drawings to present design concepts to clients.
  • Utilized various software programs, creating 3D models of design concepts.
  • Assisted in development of new materials for design projects.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and material inventory.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

General Contractor-Dwelling Contractor

Sonja Miers-Independent
01.2010 - 01.2014
  • Hired and oversaw subcontractors to meet project needs.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Created and managed project plans, timelines and budgets.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Conducted regular reviews of construction methods and identify areas for improvement.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Education

Associate of Science - Construction Management

Ashworth College
Norcross, GA
01.2020

High School Diploma -

Central Lakes College
Brainerd, MN
05.1997

Skills

  • Contract Management
  • Project Planning
  • O & P Analysis
  • Vendor Sourcing
  • Inventory Control
  • Compliance Monitoring
  • Project tracking
  • Procedure Development
  • Resource Allocation
  • Schedule Management
  • Cost Control
  • Project Management
  • Presentations
  • Permit processing
  • Performance Improvements
  • Critical design review
  • Purchasing and procurement
  • Project scope analysis
  • Client rapport
  • Construction management
  • Project Scheduling
  • Conflict Management
  • Coaching and Mentoring
  • Advanced understanding of Chief Architect
  • Advanced understanding of BuilderTrend PM Software
  • Advanced understanding of Microsoft Suite
  • Project estimation and bidding
  • Residential construction

Accomplishments

  • Corrected design/material issues by using my skills in CAD to redesign a new plan for the crew which minimized delays in the project schedule.
  • Improved customer satisfaction ratings by 75% by implementing a Project Planner for the clients to review all phases/materials of a project showing renderings, material selections, specs, etc.
  • Completed many projects involving single and multi unit renovations.
  • Designed and launched a Project Field Folder resulting in a 25% increase in efficiency in company labor.
  • Supervised team of six staff members.

Software

Microsoft Suite

M-1 CAD Program

Chief Architect Professional

BuilderTrend PM Software

Timeline

Project Manager

SES Renovations
08.2020 - Current

Sales/CAD Designer

Thorcraft Custom Kitchens
06.2018 - 07.2020

Designer/Store Owner

Summit Custom Interiors
02.2014 - 02.2018

General Contractor-Dwelling Contractor

Sonja Miers-Independent
01.2010 - 01.2014

Associate of Science - Construction Management

Ashworth College

High School Diploma -

Central Lakes College

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