Summary
Overview
Work History
Education
Skills
Timeline
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Sonja Palmer

Wichita

Summary

Dynamic Office Manager with a proven track record at Sleeptopia, excelling in organizational skills and office administration. Expert in managing sensitive information and enhancing team productivity through effective delegation. Achieved balanced budgets through meticulous financial record-keeping. Skilled in customer relations and staff management, consistently improving operational workflows.

Overview

6
6
years of professional experience

Work History

Office Manager

Sleeptopia
10.2018 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Education

Certificate - Office Management

Wichita Tech
Wichita, KS
06.1990

Skills

  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative support
  • Payroll processing
  • Document management
  • Clerical support
  • Credit and collections
  • Staff management
  • Employee supervision
  • Operations management
  • Staff hiring
  • Employee training
  • Training and coaching
  • Documentation and control
  • Staff training
  • Scheduling

Timeline

Office Manager

Sleeptopia
10.2018 - Current

Certificate - Office Management

Wichita Tech
Sonja Palmer