Sonja Rogers
Chapel Hill,NC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Robert Half
01.2023 - Current
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
Office Manager
J Maree's Total Body Studio
09.2019 - Current
- Plan and supervise all personal/business travel arrangements including air travel, ground transportation, and accommodations
- Accurately handle customer's cash, credit/debit payments, and change, and assist customers by providing information and resolving their complaints
- Manage supplies and check inventory
- Maintain knowledge of monthly specials
- Communicate with customers by phone, fax and by e-mail
- Package products and prepare for distribution to customers
- Schedule appointments and sell products to clients.
Administrative Assistant
Chapel Hill OBGYN
06.2019 - 09.2019
- Processed patient referrals
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Entered patient demographic and insurance data into electronic medical record system.
- Took copayments and compiled daily financial records.
- Resolved billing inquiries and disputes in timely fashion.
- Verified insurance eligibility and coverage for patients.
- Built and maintained positive working relationships with patients and staff.
Toddler Teacher
Primrose School at Briar Chapel
03.2017 - 06.2019
- Observed all rules and regulations at Primrose School of Chapel Hill at Briar Chapel and local, state or national regulatory agencies pertaining to health, safety and care of children
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Assessed each child's developmental needs on an ongoing basis
- Implemented approved lesson plans and daily classroom schedule in accordance with Primrose Balanced Learning curriculum and programming
- Provided verbal recognition and acceptance to children while providing clear and consistent expectations for children's behavior.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
Administrative Intern
Carolina Advanced Health
01.2019 - 02.2019
- Executed different tasks using software such as Epic
- Answered patient inquiries and provided information about healthcare services.
- Maintained confidentiality and security of sensitive information to protect privacy and security of company data
- Answered over 30 incoming phone calls, pleasantly directed calls to appropriate personnel
- Entered data into system and accurately updated customer accounts
- Entered patient demographic and insurance data into electronic medical record system.
- Verified insurance eligibility and coverage for patients.
Education
Associate of Applied Science - Medical Office Administration
Guilford Technical Community College
Jamestown, NC05.2021
Skills
- SKILLS SUMMARY
- Motivated Office Administration Assistant
- Microsoft Office
- Great communication skills (verbal and written) and can comfortably empathize and remain patient with difficult clients
- Schedule Management
- Bookkeeping
- Customer and Client Relations
- Self Starter
- Multi-line Telephone Systems
- Sorting and labeling
Additional Information
- AWARDS/CERTIFICATIONS , Pharmacy Technician Certificate
Timeline
Administrative Assistant
Robert Half
01.2023 - Current
Office Manager
J Maree's Total Body Studio
09.2019 - Current
Administrative Assistant
Chapel Hill OBGYN
06.2019 - 09.2019
Administrative Intern
Carolina Advanced Health
01.2019 - 02.2019
Toddler Teacher
Primrose School at Briar Chapel
03.2017 - 06.2019
Associate of Applied Science - Medical Office Administration
Guilford Technical Community College
Similar Profiles
David PriceDavid Price
Client Services Director at Robert Half Japan, Robert Half Management Resources, FMP ConsultingClient Services Director at Robert Half Japan, Robert Half Management Resources, FMP Consulting
Colin CostinColin Costin
Anti Money Laundering Investigator at Robert HalfAnti Money Laundering Investigator at Robert Half
Pranil ChandraPranil Chandra
Asistant Property Manager at Robert HalfAsistant Property Manager at Robert Half
Lisa GaikwadLisa Gaikwad
HR Payroll Manager Consultant at Robert HalfHR Payroll Manager Consultant at Robert Half
Sofia AubreySofia Aubrey
Nursing Assistant I at UNC Medical Center Transplant 5 WestNursing Assistant I at UNC Medical Center Transplant 5 West