Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Excellent analytical and organizational abilities developed over 10 years in MercyOne Des Moines.
Maintaining certification with American Society for Clinical Pathology (ASCP).
Overview
20
20
years of professional experience
Work History
Technical Supervisor in the Hematology Department
MercyOne Des Moines Medical Center
1111 6th Ave, Des Moines, IA 50314
12.2020 - Current
Calibrating, maintaining and operating equipment for maximum performance.
Investigating system issues and implementing resolutions to reduce downtime.
Overseeing purchasing and inventory for multiple areas.
Maintaining CAP proficiency.
Improving procedures, training and processes for employees.
Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
Organizing ongoing maintenance schedules to boost system performance.
Conducting root cause analysis to enhance quality and laboratory processes.
Motivating team members to strengthen quality and increase productivity.
Medical Laboratory Scientist
MercyOne Des Moines Medical Center
Des Moines, IA
08.2014 - Current
Performed pre-analytical, analytical and post-analytical processing procedures.
Documented test results using computerized and manual transcription methods.
Maintained strict adherence to prescribed lab safety guidelines and operational instructions.
Tested specimens in accordance with MercyOne Des Moines standard operating procedures.
Identified and resolved unexpected results, directing secondary testing measures or collection efforts.
Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
Utilized expertise in blood bank, chemistry, and hematology to help with diagnosis of medical issues.
Performed and documented accurate transfusion reaction investigations.
Maintained certification with American Society for Clinical Pathology (ASCP)
Student Intern
The Center For Acute Disease Epidemiology
Des Moines, IA
02.2013 - 05.2014
Gained operational knowledge and supported departmental needs.
Communicated effectively with staff and accepted critiques and suggestions for areas of improvement.
Performed administrative duties and staff support tasks.
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Analyzed problems and worked with teams to develop solutions.
Interacted with individuals by phone, email, or in-person to provide information.
Sorted and organized files, spreadsheets, and reports.
Collected, arranged, and input information into database system.
Maintained database systems to track and analyze data regarding public health.
Public Health Analyst
Iowa Department Of Public Health
Des Moines, IA
02.2011 - 02.2012
Evaluated quality of current services and recommended improvements.
Examined resource utilization and looked at ways to streamline processes.
Analyzed health data and created reports to present to leaders.
Provided technical assistance to healthcare providers and organizations to improve health education services.
Implemented health promotion campaigns to raise awareness of health-related issues.
Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.
Monitored health trends and data to identify health concerns and develop related health education initiatives.
Participated in health education research initiatives, developing and evaluating health education programs.
Medical Laboratory Technician
Private Clinic In Skopje
Skopje, Macedonia
04.2008 - 06.2010
Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
Followed safety protocols to maintain safe and secure laboratory environment.
Prepared laboratory samples for analysis and performed data entry for accurate reporting.
Prepared reagents and solutions.
Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
Utilized various medical laboratory equipment to conduct tests and analyses.
Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
Collect blood samples with focus on accuracy and adherence to aseptic techniques.
Conducted wide range of laboratory tests and recorded results.
Documented and verified patient information using laboratory information system.
Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
Helped management optimize laboratory processes for maximum efficiency and performance.
Medical Laboratory Technician
Military Hospital
Skopje, Macedonia
06.2003 - 09.2004
Prepared reagents and solutions, making readily available during testing for convenience.
Collect blood samples with focus on accuracy and adherence to aseptic techniques.
Prepared laboratory samples for analysis and performed data entry for accurate reporting.
Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
Utilized various medical laboratory equipment to conduct tests and analyses.
Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
Education
Associate of Science - Medical Laboratory Technology
Des Moines Area Community College
Ankeny
05.2014
Bachelor of Arts - Institute For Security, Defence And Peace
Faculty of Philosophy
Skopje, Macedonia
09.2008
High School Diploma -
Pance Karagozov
Skopje Macedonia
06.2003
Skills
Knowledgeable in hematology, blood bank and chemistry analysis
ASCP certified
Strong Communicator
Decision-making
Interpersonal skills
Adaptability
Time management
Conflict resolution
Mentorship
Timeline
Technical Supervisor in the Hematology Department
MercyOne Des Moines Medical Center
12.2020 - Current
Medical Laboratory Scientist
MercyOne Des Moines Medical Center
08.2014 - Current
Student Intern
The Center For Acute Disease Epidemiology
02.2013 - 05.2014
Public Health Analyst
Iowa Department Of Public Health
02.2011 - 02.2012
Medical Laboratory Technician
Private Clinic In Skopje
04.2008 - 06.2010
Medical Laboratory Technician
Military Hospital
06.2003 - 09.2004
Associate of Science - Medical Laboratory Technology
Des Moines Area Community College
Bachelor of Arts - Institute For Security, Defence And Peace
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