SONJA SCOTT
Albany,GA
Summary
Highly accomplished career program analyst with over 10 years of experience in training and providing guidance in program effectiveness and readiness. Adaptable and transformational leader, equally effective working independently or as a member of a team, to implement and manage changes and interventions to ensure program goals are achieved. Possesses a comprehensive background in strategic planning, risk management, acquisition strategies, customer service, and solving inquiries. Expert in analyzing complex functions and work processes, developing cost benefit analyses, and performing long-range data analysis while utilizing interpersonal abilities and effective communication skills. Adept at emerging trends, evaluating alternate courses of action, contracting practices, and ensuring compliance with LOGCOM, HQMC, and Federal guidelines and regulations.
Overview
18
18
years of professional experience
Work History
Program Analyst
Office of Small Business Programs (OSBP)
2018.09 - Current
- Works 40 hours a week
- Establishes rapport with perspective and returning customers, ensuring access to compete for government contracts
- Bridge gaps with academia, community, and industry to provide opportunities across the spectrum of external support
- Develops communication campaigns for the Office of Small Business Programs
- Responds to customer inquiries
- Bridges to gap with academia, community and industry to provide opportunities across the spectrum of external support
- Identifies customer capabilities and conducts training for vendors on doing business with the government
- Collaborates with the following industries: Georgia Technical Institute, local Chamber of Commerce, local Micro Enterprise Business Office, and the Department of Economic Development
- Conducts comprehensive market research and analyzes data to identify diverse small business sources for products and services required for small businesses, HUBZone, veteran-owned,service disabled veteran owned, and woman owned small businesses
- Participated in industry conferences and events to stay current on trends impacting future acquisition decisions.
- Analyzes methods used to perform mission function of the organization and provides recommendations on critical program changes
- Evaluated vendor proposals for cost-effectiveness, technical feasibility, and alignment with program objectives.
- Manages database and spreadsheets for preparation and production of program forms,documents,training tools and brochures
- Prepares budget and cost estimate to support programs, procurement,plans and activities
- Plans independently, within parameters of the approved project plan, and organizes work throughout the phases of the project
- Manages records and directives per the Federal Acquisition Regulation (FAR) part 19 Small Business Programs and Defense Federal Acquisition Regulation Supplement (DFARS) part 219
Financial Technician
Maintenance Management Center
2018.01 - 2018.09
- Worked 40 hours a week
- Intentional lateral move to financial technician to develop professional skills
- Compiled figures and reports while maintaining records
- Inscribed synopses of audits and financial reports against definitive criteria
- Provided detailed justifications and descriptions when submitting requirements
- Prepared funding documents by researching, compiling, consolidating, and gathering funding data budget reports
- Extracted data from external sources/systems based on customer requirements
- Interpreted and presented data for decision-making
- Tracked and reported financial performance on monthly, quarterly and yearly basis.
- Created, maintained, and disseminated monthly financial analysis report to senior management outline financial activities of subsidiaries.
- Assisted in budget preparation, ensuring accurate allocation of resources and monitoring expenditures to prevent overspending
- Assembled data for travel reports and trends via the Defense Travel System (DTS) automated financial system
- Assisted in the development of annual budgets by providing historical data analysis and forecasting future expenses based on current trends.
- Prepared for the requisition, purchase, storage, and issuance of office supplies and administrative equipment (desks, office machines, digital equipment, etc.).
- Ensured compliance with applicable regulations and updating internal policies accordingly.
Program and Management Assistant
Maintenance Management Center
2011.10 - 2017.12
- Worked 40 hours a week
- Provided direct administrative support to Center Director, managers, supervisors, and program analysts
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence
- Scheduled, coordinated, and attended weekly Action Officer (AO) meetings and provided updated information to the Command Operations Directorate and the Commanding General's monthly staff meeting
- Created and updated records and files to maintain document compliance
- Developed, updated, and disseminated instructional documents for publication on (MMC) SharePoint website
- Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization
- Created and maintained electronic and physical filing systems for 70 employees
- Managed data and correspondence to secure information across complex landscapes of organizational departments
- Managed and tracked over 700 organizational tasks annually
- Maintained taskers deadline accuracy rate of 98% over the calendar years
- Supported center staff end users with information technology (IT) devices including network and application layer issues
- Provided IT services for workstations, attached peripherals, phones, video telecommunication equipment, printers, and copiers
- Offered technical support and troubleshot issues to enhance office productivity
- Ordered consumables for IT assets and assisted the user in preparing IT assets for deployment and redeployment
- Submitted and tracked the progress of all center staff IT trouble tickets
- Contributed to a positive work environment with excellent interpersonal skills
Program Assistant
Risk Management Office
2009.08 - 2011.10
- Worked 40 hours a week
- Served as the contact liaison to include military and civilian employees of MCIEAST, MCLBA, tenant commands and other federal agencies and contractors in support of the RMO office for annual safety inspections and training
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Prepared a variety of recurring and one-time reports, on a scheduled or as requested basis in support of the RMO
- Created and updated records and files to maintain document compliance
- Drafted agendas, recorded minutes, and generated documents to facilitate meetings
- Implemented centralized record-keeping system to improve overall data accuracy and accessibility for team members.
- Supported fund manager by preparing funding documents, researching, compiling, consolidating, and arranging funding data for budget reports
- Prepared clearly written and formatted reports and documents
Program and Management Assistant
Risk Management Office
2008.01 - 2009.08
- Worked 40 hours a week
- Provided direct management support to the Police Chief and Deputy Police Chief of the Marine Corps Logistics Base (MCLB) police department
- Executed record keeping, updating manuals, and reporting informational duties
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Organized, reviewed, and distributed outgoing correspondence
- Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
- Made appropriate travel reservations for department personnel
- Generated orders and ensured all travel vouchers were submitted and reconciled
- Input time and attendance in SLDCADA system
- Submitted annual budget requests to comptroller
- Coordinated workload database efforts, data entry, report generation, and database maintenance
- Assisted in the development of new methods and techniques to accomplish tasks, identify deficiencies, and recommend methods for improvement
- Maintained security files, records, and logs for MCLB Police department
Office Automation Assistant
Marine Corps Engineer School (MCES) Center of Excellence
2006.10 - 2007.12
- Worker 40 hours a week
- Created and maintained office property accounts
- Organized electronic filing systems using naming conventions which helped expedite document retrieval when needed in a timely manner
- Developed effective solutions to common problems by researching best practices in office automation processes
- Reviewed and screened Defense Message System (DMS) messages
- Exercised discretion when dealing with confidential and sensitive matters.
- Prepared detailed purchase requisitions and documentation for approval by senior management, expediting the procurement process while maintaining transparency throughout all stages of decision making
- Coordinated the Annual Engineer Summit and letter of instruction (LOI)
- Contributed to a positive work environment through proactive problem-solving and strong interpersonal skills when interacting with coworkers or customers
- Maintained cognizant authority over the travel status and contact information of 30 COE personnel
Office Automation Assistant
CHRO East FECA- Building 33
2006.04 - 2006.10
- Worked 40 hours a week
- Assisted with the Federal Employees' Compensation Act (FECA) Program office
- Created new files for all claimants within Marine Corps Installation East (MCIEAST)
- Supported efficient workflow by prioritizing daily tasks according to deadlines and urgency levels.
- Self-motivated, with a strong sense of personal responsibility
- Inputted information on CA-1 traumatic injury and CA-2 occupation disease forms for all personnel within MCIEAST and 5 tenant commands
- Excellent communication skills, both verbal and written
- Provided exceptional administrative support to colleagues, enabling them to focus on their core responsibilities more effectively
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Utilized Civilian Personnel Management Service (CPMS) and (EDI) to input claimant information
- Organized and filed over 800 cases for the Camp Lejeune site
- Managed time efficiently in order to complete all tasks within deadlines
- Organized and detail-oriented with a strong work ethic
Education
PROGRAM ANALYST, SONJA M. SCOTT -
PROGRAM ANALYST -
Skills
- Interpersonal Skills
- Analytical Skills
- Problem-solving aptitude
- Self Motivation
- Attention to Detail
- Business Analysis
- Strategic Planning
- Due diligence
Professionallicensesandcertifications
- Secret Clearance; 2008 - 2018
- OSHA 10 hour Training General Industry Safety and Health Card #700653636
Professionalratingsandrecognitions
- Performance Cash Award and Time off Award; 07/2024
- Received CG Coin for outstanding work in all five socio-economic categories for the Small Business Office; 11/2022
- Performance Cash Award; 06/2022
- Performance Time Off Award; 08/2021
- Performance Cash Award and Time Off Award; 07/2020
- Quality Step Increase (QSI); 02/2018
- Performance Cash Award; 12/2014
- Performance Time Off Award; 07/2014
- Performance Cash Award 02/2014
- Performance Time Off Award; 02/2014
- Meritorious Unit Commendation Marine Corps Logistics Command; 2014
- Performance Cash Award; 12/2012
- Letter of Appreciation; 02/2011
- Certificate of Appreciation Marine Corps Base; 05/2006
Military Service
Honorable Discharge - 1997, Current Federal Civilian Employee, High School Diploma
Awards
- Good Conduct Medal, 04/96
- Navy Achievement Medal, 04/95
- Kuwait Liberation Medal, 08/92
- Southwest Asia Medal, 08/92
- Desert Shield, 08/92
- Good Conduct Medal, 03/92
- Top-Secret Clearance, 89-97
Job Related training
Defense Acquisition University HBS 442 Time Management 10/2023
Situational Leadership 5/2023
DON Mandatory Time and Attendance Training 18 Jan 2023
Records Management in the DON 11Jan 2023
Mandatory Unclassified Information (CUI) 11 Jan 2023
DoD Cyber Awareness Challenge 2023 (TWMS) 13 Dec 2022
Department of the Navy Annual Privacy Act Training 13 Dec 2022
Four Lenses 19 Jul 2022
Continuous Learning Module (CLM) 059 Fundamentals of Small Business for the Acquisition Workforce
19 Jun 2020
Marine Corps Logistics Command (MARCORLOGCOM) Privacy Act overview Training 27 Sep 2019
Managers Internal Control Program 6 Feb 2019
COMM 1901 Business Writing 28 Sep 2018
Anti Deficiency Act (ADA) 16 CET hrs. 21-22 Feb 2018
DoD Essentials of Accounting 2 CPE hrs. 24 Jan 2018
DoD FM 20101 Budget 3 CPE hrs. 5 Jan 2018
DoD FM 20101 Cost Analysis 2 CPE hrs. 4 Jan 2018
DoD FM 20101 Auditing 2 CPE hrs. 3 Jan 2018
DoD FM 20101 PPBE 2 CPE hrs. 3 Jan 2018
DoD FM 20101 Finance 2 CPE 27 Dec 2017
Fundamentals and Operations of Accounting 5 CPE hrs. 26 Dec 2017
DoD FM 20101 Fiscal Law 2 CPE hrs. 20 Dec 2017
DoD FM 20101 Intro to DoD 1 CPE hrs. 15 Dec 2017
DoD FM 20101 Ethics 1 CPE hrs. 15 Dec 2017
DoD FM 101 Acquisition & Contracting 2 CPE hrs. 14 Dec 2017
DoD FM 101 Accounting 2 CPE hrs. 13 Dec 2017
DoD FM 101 Decision Support 2 CPE hrs. 12 Dec 2017
DoD Decision Support Basics 4 CPE hrs. 14 Nov 2017
DoD FM 101 Audit Readiness (FIAR101) 3.5 CPE hrs. May 26, 2017
Principles of Appropriations Law Course 5 Apr 2017
IRAPT Training and PR Builder 18-21 July 2017
Microsoft Excel 202010 Level 2- 16 hrs. 14-15 Sep 2015
Customer Centric Training 4 hrs. 23 Sep 2014
Technical Writing Workshop TWW0914 (20 contact hrs./PDUs) 16-18 Sep 2014
Certified ISO 9001-202008 Lead Auditor Course 40 hrs. 6-9 Jun 2014
Introduction to Federal Budgeting 24 credits 17-19 Sep 2013
Fund Managers Training 4hr. 8 May 2013
SABRS training 23 Apr 2013
Memorandum Fiscal Services (MFS) training 4 hr. 26-28 Mar 2013
Microsoft Vizio 8.0 hrs. 24 Aug 2010
Lean Six Sigma Green Belt 40.0 hrs. 2 Apr 2010
Darton College Microsoft Excel 2003 Training Intermediate and Advance 16hrs. 27-28 Jan 2010
Coaching & Counseling (Civilian Leadership Development) 8hrs. 26 Jan 2010
Manage Diverse Workforce 8hrs. 13 Jan 2010
Timeline
Program Analyst
Office of Small Business Programs (OSBP)
2018.09 - Current
Financial Technician
Maintenance Management Center
2018.01 - 2018.09
Program and Management Assistant
Maintenance Management Center
2011.10 - 2017.12
Program Assistant
Risk Management Office
2009.08 - 2011.10
Program and Management Assistant
Risk Management Office
2008.01 - 2009.08
Office Automation Assistant
Marine Corps Engineer School (MCES) Center of Excellence
2006.10 - 2007.12
Office Automation Assistant
CHRO East FECA- Building 33
2006.04 - 2006.10
PROGRAM ANALYST, SONJA M. SCOTT -
PROGRAM ANALYST -
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