Sonja Sinsky
Sterling Heightd ,MI
Summary
With over 25 years of experience in the restaurant and transportation industries, including 10 years as a Human Resources Manager and 10 years in restaurant management, I offer a wealth of expertise to any organization. Throughout my career, I have exhibited strong team leadership, cultivated positive workplace cultures, and implemented streamlined processes to drive efficiency. My skills in talent acquisition, training, compliance, and conflict resolution have consistently delivered exceptional results. I am genuinely passionate about building strong teams and dedicated to achieving success in every endeavor.
Overview
14
14
years of professional experience
Work History
Human Resources Manager
Sweetland Transport
05.2014 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
- Implemented performance reviews and motivational strategies to elevate HR team results.
Restaurant Manager
Johnny Blacks Public House
07.2015 - 11.2017
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Server/Bartender
Johnny Blacks Public House
07.2012 - 10.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Restaurant Manager
Savages Country Vittles
06.2010 - 09.2012
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
Education
Associate Of Arts - Art History
Oakland University
Rochester, MI06.2006
Skills
- HR policies and procedures
- Employee relations
- Training and mentoring
- Corrective action planning
- Recruitment and hiring
- Talent acquisition
- Onboarding and orientation
- Staff management
- Employee handbook development
- New employee orientation
Timeline
Restaurant Manager
Johnny Blacks Public House
07.2015 - 11.2017
Human Resources Manager
Sweetland Transport
05.2014 - Current
Server/Bartender
Johnny Blacks Public House
07.2012 - 10.2015
Restaurant Manager
Savages Country Vittles
06.2010 - 09.2012
Associate Of Arts - Art History
Oakland University
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