Sonja Sostre
Lawrenceville,GA
Summary
Professional and prepared insurance coordinator with significant experience in dental insurance coordination. Skilled in managing claims, verifying benefits, and ensuring compliance with insurance regulations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable with excellent communication and organizational skills, ensuring optimal patient and provider satisfaction.
Overview
35
35
years of professional experience
Work History
Insurance Coordinator
Center for Cosmetics and Sedation Dentistry
Lawrenceville, GA
09.2025 - Current
- Coordinated coverage verification for all patients, accurately communicating benefits to improve treatment acceptance rates.
- Developed strong relationships with insurance providers to facilitate smoother claims processing and reduce turnaround times.
- Verified insurance and communicated coverage to staff and patients.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
Insurance Verification Specialist/Treatment Coordinator
Great Expressions Dental Centers PCS
Lawrenceville, GA
11.2012 - 07.2025
- Maintain and update insurance information for all patient files.
- Ensuring that all insurance information needed for claims processes are appropriately obtained.
- Review the treatment plans set by the dentist with patient/parent
- Verify patients’ coverage for all patients needing dental care.
- Obtain and enter accurate information to impact insurance processing and minimize rejections.
- Verify patients’ coverage for all patients needing dental care.
- Translate procedures, insurance process and benefits to all patients.
Office Manager/Receptionist
Drs. Lieberman & Barnett, D.D.S
Bronx, NY
10.2004 - 06.2008
- Verified all patient eligibility, authorizations and benefits, claim information with insurance companies.
- Provide updates on benefit information.
- Explain to the patient their financial responsibility such as co-pays, co-deductibles, at time of service.
- Managed detail aging, computerized and manual cash batch, data entry and sale journal.
Office Manager/Receptionist
Grove Street Dental Offices Inc
Jersey City, NJ
12.1990 - 09.2001
- Initiated the pre-authorizations/pre-determinations for insurance.
- Communicated with patients about their estimated out of pocket payments.
- Answer and respond to calls regarding insurance related issues in courteous, professional manner.
- Work with database of electronic dental insurance and Medicaid billing.
- Managed detail aging, computerized and manual cash batch.
Education
Associate of Applied Science - Medical Assistant
Monroe College
NY01-2006
Skills
- Insurance claims processing
- Insurance verification
- Customer service and assistance
- Bilingual in English and Spanish
- Dental insurance experience
- Attention to detail
Timeline
Insurance Coordinator
Center for Cosmetics and Sedation Dentistry
09.2025 - Current
Insurance Verification Specialist/Treatment Coordinator
Great Expressions Dental Centers PCS
11.2012 - 07.2025
Office Manager/Receptionist
Drs. Lieberman & Barnett, D.D.S
10.2004 - 06.2008
Office Manager/Receptionist
Grove Street Dental Offices Inc
12.1990 - 09.2001
Associate of Applied Science - Medical Assistant
Monroe College