Sonja Tscharner
Sarasota,FL
Summary
Productive data entry operator skilled in monitoring database updates and ensuring meticulous accuracy and efficiency. In-depth knowledge. Skilled in information security protocols with proven history of accurate performance.
Experienced with managing inventory and coordinating shipments. Utilizes organizational skills to ensure accurate record-keeping and efficient processing. Track record of maintaining seamless operations and adapting to changing demands.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
28
28
years of professional experience
Work History
Back House/Shipping and Receiving Clerk
Macy's
02.2022 - 03.2025
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
- Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
- Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
- Minimized damaged goods by training team members on proper handling techniques during unloading and storage processes.
- Managed return process for defective or unwanted products, ensuring proper documentation and stock adjustments.
- Enhanced warehouse efficiency by organizing storage areas for easy access to frequently shipped products.
- Collaborated with procurement team to streamline receiving process, achieving faster turnaround of goods to shelves.
- Reduced instances of damaged goods, carefully packing and securing items following best practices.
- Streamlined shipping process, reducing package handling time with meticulous planning and coordination.
- Facilitated smooth warehouse operations, maintaining clean and safe work environments.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
- Conducted research to address shipping errors and packaging mistakes.
Office Administration
Globus
09.1997 - 03.2020
- Assisted with office administration tasks such as filing paperwork or entering data into computer systems.
- Communicated and negotiated with vendors on purchases related to personnel, facilities and office administration.
- Created policies and procedures related to office administration including filing systems and document control processes.
- Conducted research on topics related to office administration tasks or projects assigned by management staff.
- Monitored inventory levels of office supplies and placed orders for replenishment when necessary.
- Ordered supplies necessary for daily operations within the office of the principal.
- Performed general office duties such as answering phones, filing documents, responding to emails.
- Performed general office duties such as photocopying, faxing, mailing packages.
- Performed system administration tasks including user account maintenance and access control management.
Skills
- Data entry
- Mail handling
- Verifying data accuracy
- Barcode scanning
- Document organization
- Problem solving
- Team collaboration
- Process improvement
- Quality assurance
- Record keeping
- Database maintenance
- Accuracy and attention to detail
- Maintains confidentiality
- Document preparation
- Error identification
- Attention to detail
- Self-motivated and independent
- Shipping and receiving
- Time management
- Teamwork and cooperation
- Effective communication
- Warehousing operations
- Punctual and reliable
- Warehouse safety
- Merchandise staging
- Inspection and quality control
- US Driver's license
- Verbal and written communication
- Organization and prioritization
- Product knowledge
- Hazardous materials handling
- Workflow optimization
- Cross-functional collaboration
- Pallet jack use
- Critical thinking
- Product and materials sorting
- Basic mathematics
- Inventory counts
- Package preparation
- Data documentation
- Microsoft office
- Box and container packing
- Customer relations
- Materials inspection
- Handheld scanners
- Hazardous materials
- Damage identification and reporting
- Materials movement
Languages
English
Limited
German
Native/ Bilingual
Swiss German
Native/ Bilingual
Accomplishments
- Had always great reviews and recognition. I was highly valued by employees and management.
Education abroad
- Completed all education in Switzerland. Worked as an office administration worker at Retailer Globus in Zurich for 23 years, focusing on the internal credit card department.
Timeline
Back House/Shipping and Receiving Clerk
Macy's
02.2022 - 03.2025
Office Administration
Globus
09.1997 - 03.2020
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