Sonja Vozza-Fernandez
Athens,GA
Overview
16
16
years of professional experience
Work History
Caregiver
Tanis Vozza
10.2014 - 02.2024
- Cooked and cared for two dementia patients
- Cooked nutritious foods for 3 meals, distributed medications in a timely manner, bathed and dressed patients
- Cleaned home
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
911 Dispatcher
Clifton Police Department
12.2021 - 04.2022
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Cook/Prep
The motel
11.2014 - 08.2015
- Line cook and prep
- Prep line and prep buffet area
- Prep for 2 shift
- Cook to order
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Mentored junior cooks in refining their culinary skills through hands-on guidance during meal preparation processes.
- Ensured adherence to dietary restrictions like gluten-free or vegan options without compromising taste or presentation.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Continuously updated personal knowledge about ingredient trends, nutritional demands/preferences resulting in well-informed adjustments to recipes.
Chef
Casino Arizona
11.2007 - 10.2014
- Prep line
- Check steaks, and prep side dishes and amuse bouche
- Cook to order
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Collaborated with staff members to create meals for large banquets.
- Cooked memorable dishes that brought new customers into establishment.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
- Coordinated employee schedules and developed staff teams to boost productivity.
- Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
- Developed innovative recipes, attracting new clientele and increasing overall sales.
- Streamlined kitchen operations for increased efficiency through effective staff management and delegation.
- Implemented rigorous quality control measures to ensure consistent taste and presentation of dishes.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Spearheaded successful catering events, showcasing the restaurant''s signature dishes while maintaining impeccable standards of service.
- Mentored junior chefs in culinary techniques, fostering a collaborative and learning-focused work environment.
- Boosted employee morale through constructive feedback sessions and recognition of exceptional performance.
- Regularly updated menu offerings based on customer preferences, driving repeat business for the establishment.
- Modernized work processes to reduce guest wait times and boost daily output.
Education
Master's degree - Forensic Science
12.2023
- Professional Development: human behaviors
- 3.8 GPA
- Hispanic Honor society Member
Bachelor's degree - Forensic Psychology
05.2019
Associate's degree - Culinary Arts
05.2009
Skills
- Shift management
- Team management
- Food safety
- Social work
- Microsoft Office
- Case management
- Food industry
- Food service management
- Food handling
- Communication skills
- Supervising experience
- Medication Administration
- Quality Program Protocols
- Direct Patient Care
- Records Maintenance
- Protein Handling
- Client Documentation
- Progress Documentation
- Behavior Redirection
- Companionship and Emotional Support
- Meal Planning and Preparation
- Care Plan Assessment
- Time Management
- Case Management
- Patient and Caregiver Education
- Clinical Quality Program Standards
- Client Transportation
- Patient Assessments
- Dependable and Responsible
- Verbal and Written Communication Skills
- Diet and Nutrition
- Multitasking and Organization
- Complex Problem-Solving
- Laptop and Tablet Operation
- Spreadsheet Tracking
- Word Processing
Certification
Driver's License
Volunteer work
Crisis textline counselor
Timeline
911 Dispatcher - Clifton Police Department
12.2021 - 04.2022
Cook/Prep - The motel
11.2014 - 08.2015
Caregiver - Tanis Vozza
10.2014 - 02.2024
Chef - Casino Arizona
11.2007 - 10.2014
Arizona State University-Downtown Phoenix - Master's degree, Forensic Science
Walden University - Bachelor's degree, Forensic Psychology
Le Cordon Bleu College of Culinary Arts-Scottsdale - Associate's degree, Culinary Arts