Sonja 'Sunny' Attebery
Moriarty,NM
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
4
4
years of professional experience
Work History
Office Manager
H & R Block Tax Group
11.2019 - 04.2024
- Updated reports, managed accounts, and generated reports for company database.
- Maximized cash flow through optimal billing and collection processes.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
- Utilized company's accounting systems to review reports and prepare assessments.
- Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.
- Supported the growth of the business through targeted marketing initiatives and client outreach efforts.
- Ensured compliance with company policies and industry regulations through regular audits and process updates.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Contributed to a successful annual audit by preparing thorough documentation in accordance with regulatory requirements.
- Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
- Improved workflow efficiency by streamlining office processes and implementing new software solutions.
- Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
- Implemented employee training programs, increasing overall staff competency and reducing skills gaps.
- Delivered performance reviews, recommending additional training or advancements.
- Analyzed financial data to identify trends and develop forecasts for future financial performance.
Education
Bachelor of Arts - Christian Ciunselling
Librty University
Lynchburg, VA05.2012
Bachelor of Arts - Business Administration And Management
UNM
Tempe01.2012
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
Timeline
Office Manager
H & R Block Tax Group
11.2019 - 04.2024
Bachelor of Arts - Christian Ciunselling
Librty University
Bachelor of Arts - Business Administration And Management
UNM
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