Sonja Kelly Bennett
Birmingham,AL
Summary
Dynamic professional with a strong background as a Veterinary Assistant at Homewood Animal Hospital, skilled in animal behavior expertise and effective communication. Proven ability to enhance patient care and support recovery through compassionate service. Adept at administrative tasks, ensuring efficient operations while maintaining attention to detail in a fast-paced environment.
Overview
23
23
years of professional experience
Work History
Veterinary Assistant
Homewood Animal Hospital
Birmingham, Alabama
08.2019 - Current
- Supported veterinarians during exams and procedures to enhance animal comfort.
- Prepared surgical instruments and maintained cleanliness in treatment areas.
- Monitored animal behavior, reporting changes to veterinary staff without delay.
- Educated pet owners on proper care and nutrition for optimal animal health.
- Managed administrative tasks, including appointment scheduling and record maintenance.
- Provided compassionate support to patients throughout recovery and rehabilitation.
- Administered medications as directed by veterinarians to promote healing.
Staffing Coordinator
Home Instead
Birmingham, Alabama
09.2016 - 08.2019
- Coordinated caregiver schedules to ensure adequate staffing coverage.
- Managed client assessments to match caregivers with specific needs.
- Developed and maintained relationships with clients and caregivers.
- Utilized scheduling software for efficient shift management and updates.
- Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
- Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing manuals.
Claims Adjuster
York Risk Services
Birmingham, Alabama
09.2010 - 09.2017
- Reviewed insurance claims and assessed damages for accurate processing.
- Investigated claim details and gathered necessary documentation for evaluations.
- Communicated with policyholders to clarify claim information and requirements.
- Coordinated with vendors to obtain repair estimates and service recommendations.
- Analyzed policy coverage to determine eligibility and valid claims resolutions.
- Collaborated with legal teams on complex claims involving disputes or litigation.
- Maintained detailed records of claims processing activities in the management system.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
Military Police Officer
United States Army
Birmingham, Alabama
11.2002 - 07.2010
- Patrolled assigned areas to maintain safety and security for personnel and property.
- Enforced laws and regulations to ensure compliance within military installations.
- Managed access control at entry points, verifying identification and credentials.
- Provided physical security and law enforcement services to military personnel, facilities, and resources.
- Responded to emergency situations such as natural disasters or civil disturbances.
- Completed regular patrols of assigned areas within operations areas.
- Developed plans for responding to terrorist incidents or other high-risk scenarios.
- Traveled to foreign territories to set up and defend military camps.
- Provided 24-hour armed internal security for multiple events by monitoring security equipment and operational logbooks to control building access.
- Transported dignitaries, government officials and criminals between stipulated locations.
- Managed detainee operations, including processing, supervision, and transport of detainees.
- Participated in joint operations with civilian law enforcement agencies when required.
Education
Bachelor of Arts - Communications
University of Alabama At Birmingham
Birmingham, AL12-2026
Associate of Applied Science - Communications
Jefferson State Community College
Birmingham, AL05-2024
High School Diploma -
Homewood High School
Homewood, AL05-1996
Skills
- Software proficiency
- Patient restraint techniques
- Animal behavior expertise
- Effective communication
- Conflict resolution
- Surveillance monitoring
- Weapons training
- Data analysis
- Team collaboration
- Problem resolution
- Administrative support
- Attention to detail
References
References available upon request.
Timeline
Veterinary Assistant
Homewood Animal Hospital
08.2019 - Current
Staffing Coordinator
Home Instead
09.2016 - 08.2019
Claims Adjuster
York Risk Services
09.2010 - 09.2017
Military Police Officer
United States Army
11.2002 - 07.2010
Bachelor of Arts - Communications
University of Alabama At Birmingham
Associate of Applied Science - Communications
Jefferson State Community College
High School Diploma -
Homewood High School