SONJA M. SMITH
Staten Island,NY
Summary
Trustworthy and dedicated service-focused professional seeking a position as a Certified Patient Care Technician/Associate. Provides excellent patient care, adept at working with bed-bound, physically challenged, memory-impaired, as well as patients with a variety of medical needs. Very friendly, and detail oriented with fervor for helping others. Highly motivated to launch a nursing career, currently enrolled in St. Paul's School of Nursing. Background includes caring for an Alzheimer's patient, and a child with Autism.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Office Clerk
U.S Department Of Commerce Census Bureau
Washington, DC
06.2021 - 10.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Kept office stocked with needed resources to operate smoothly.
- Interacted with customers by phone, email or in-person to provide information.
- Provided clerical support to company employees by copying, faxing and filing documents.
Private Nanny
Wright Family
Brooklyn, NY
07.2019 - 09.2019
- Offered positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping, eating and playtime schedule for child.
- Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
- Led indoor and outdoor activities and steered children away from dangers.
- Prepared bite-sized snacks and carefully monitored child to prevent choking.
- Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health.
- Played games and read books to child, limiting TV and mobile device time.
- Performed light housekeeping duties, such as dusting, and sweeping to keep household efficient and neat.
- Organized home after activities by picking up toys and storing them for tidy home when parents arrive.
- Played games, worked on puzzles, and read books.
Comfort Specialist
NYC Health+Hospitals Coney Island
Brooklyn, NY
10.2018 - 03.2019
- Answering call lights and aids in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients’ clothing and bedside tables/equipment.
- Assisting CNA's and RN's with basic procedure
- Assisted patients with activities of daily living under guidance of RN
- Assisting during meal times
- Running errands for nursing staff, transporting specimens
- Contributing to clerical duties when necessary
- All duties related to patient care under nurses supervision.
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Temperature, pulse and blood pressure.
- Worked in Ambulatory Surgery, Recovery, and Med. Surg. units.
- Organized and maintained general supply storage areas.
- Worked flexible hours across night, weekend and holiday shifts.
Independent Contractor
AmazonFlex
Brooklyn, NY
03.2017 - 03.2018
- Completed on-time deliveries choosing best and most efficient routes.
- Verified each delivery against shipping instructions before delivering to customers.
- Completed all documentation neatly and accurately.
- Submitted all necessary logs daily.
- Fostered positive working relationships with customers by responding to their questions and concerns.
- Delivered outstanding service to customers.
Personal Care Aide
Private Duty
Brooklyn, NY
09.2003 - 06.2016
- Shared joint responsibility along with Home Health Aides and RN (from Visiting Nurse Service of NY) for care of bed bound patient who suffered from Alzheimer's/Dementia.
- Learned numerous skills including assessing patient's vital signs under tutelage of home care RN.
- Assisted home care RN as well as performed all activities of daily living, wound cleansing and dressing (bed sore), urinary catheter care, enteral feedings, administering IV medication via Hickman catheter and PICC line, glucose testing and blood pressure monitoring.
- Scheduling and transporting to and from doctors' visits.
- Maintained clean, safe and well-organized patient environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping
- Monitored patients progress daily, documented any status changes accordingly, and reported any findings to MD and RN.
- Maintained confidentiality and compliance standards at all times.
- Ensured patient's last year was comfortable, dignified and as enriching as possible.
Mail Handler
United States Postal Service
Brooklyn, NY
11.1988 - 09.2013
- Loading and unloading of mail trucks.
- Prepared mail to be processed on various machines, and loaded mail onto machines for sorting.
- Licensed heavy equipment operator
- Transported mail to various machines within facility for processing.
- Scanned mail into database.
- Dispatched mail in timely manner for delivery to customers
- Utilized physical strength to move mail and packages of varying sizes and weights
- Followed safety protocols while handling and sorting mail for personal safety purposes
- Proved successful working within tight deadlines in fast-paced environment
Education
Associate Degree in Nursing - Nursing
St. Paul's School of Nursing - Staten Island
Staten Island, NY04.2024
Certificate of Completion - Phlebotomy Technician
College of Staten Island of The City University of New York
Staten Island, NY01.2022
Certificate of Completion - EKG Technician
College of Staten Island of The City University of New York
Staten Island, NY08.2021
Some College (No Degree) - Relevant course work, Organic Chemistry for Health Professionals, Biological Science
Medgar Evers College of The City University of New York
Brooklyn, NYCertificate of Completion - Nursing Assistant,Patient Care Technician/Associate
Medgar Evers College of The City University of New York
Brooklyn, NY08.2017
Associate of Arts - Liberal Arts
Kingsborough Community College
Brooklyn, NY06.2015
Skills
- Understands importance of mobility assistance and safety
- Signs of infection
- Wound cleansing and dressing, Colostomy care
- Hickman catheter and PICC line care
- Blood glucose finger sticks, Diabetic nutrition
- EKG, Phlebotomy
- Dementia and Alzheimer's knowledge
- Vital signs and patient observation
- Urine collection and catheter care
- Bathing, grooming and positioning
- Enteral feeding, Oral care
- BLS certified
- Supporting personal needs
Certification
Certified Patient Care Technician/Associate, certified by National Health Career Association (NHA).
Nursing Assistant, Certificate of Completion.
American Heart Association Basic Life Support (BLS,CPR and AED).
CET - EKG Technician,certified by National Health Career Association (NHA).
PT - Phlebotomy Technician, Certificate of Completion.
Timeline
Office Clerk
U.S Department Of Commerce Census Bureau
06.2021 - 10.2021
Private Nanny
Wright Family
07.2019 - 09.2019
Comfort Specialist
NYC Health+Hospitals Coney Island
10.2018 - 03.2019
Independent Contractor
AmazonFlex
03.2017 - 03.2018
Personal Care Aide
Private Duty
09.2003 - 06.2016
Mail Handler
United States Postal Service
11.1988 - 09.2013
Associate Degree in Nursing - Nursing
St. Paul's School of Nursing - Staten Island
Certificate of Completion - Phlebotomy Technician
College of Staten Island of The City University of New York
Certificate of Completion - EKG Technician
College of Staten Island of The City University of New York
Some College (No Degree) - Relevant course work, Organic Chemistry for Health Professionals, Biological Science
Medgar Evers College of The City University of New York
Certificate of Completion - Nursing Assistant,Patient Care Technician/Associate
Medgar Evers College of The City University of New York
Associate of Arts - Liberal Arts
Kingsborough Community College
Certified Patient Care Technician/Associate, certified by National Health Career Association (NHA).
Nursing Assistant, Certificate of Completion.
American Heart Association Basic Life Support (BLS,CPR and AED).
CET - EKG Technician,certified by National Health Career Association (NHA).
PT - Phlebotomy Technician, Certificate of Completion.
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