Sonjay Dotson Brown
Mansfield,Texas
Summary
Accomplished Project Manager with a proven track record at Wells Fargo, adept in leading high-stakes projects and driving significant process enhancements. Expert in Workday and proficient in MS Project, I excel in strategic planning and agile methodologies, achieving cost reductions and efficiency improvements. Demonstrates exceptional leadership and analytical skills, ensuring project success and stakeholder satisfaction.
Overview
13
13
years of professional experience
Work History
Lead Project Manager/ Delivery Lead
Wells Fargo
Irving, Texas
11.2021 - 11.2023
- Led Human Resources Displacements project management, driving multiple initiatives from start to finish, focusing on process improvements to enhance efficiency, reduce cycle times, and cut costs
- Played a key role in Roadmap development, requirements gathering, and demonstrated proficiency in Agile, Waterfall, and Hybrid methodologies
- Led the Workday implementation as the project manager
- Oversaw post-go-live support, identified gaps and opportunities, addressed missed requirements, and provided additional training as needed
- Partnered with Change Management in review of processes, determine the impact on various groups, outline training needs, oversee communications, and ensure updates to procedures
- Partnered with Talent Acquisition on process improvement opportunities
- Offered strategic oversight for gap and impact analyses, collaborating with Risk management and Compliance departments to guarantee thorough execution
- Supported the implementation of controls
- Maintained and organized project documentation and provided comprehensive status reports for both stakeholder and executive meetings
- Served as the central point of contact among Operations, Technology, Risk, Control, Legal, and Business units, ensuring effective collaboration and project alignment
- Supported Product teams in meeting sprint delivery schedules by identifying dependencies, risks, and resource constraints, ensuring smooth progression and resolution of potential obstacles
- Reviewed and examined potential risk
- Identified root cause through collaborations to implement action plan to remediate risk
Strategic Project Manager
New Bold Advisors
Dallas, Texas
10.2019 - 11.2021
- Supported Executive Leadership in driving Transformation initiatives, pinpointing areas for increased efficiency, streamlined processes, and reduced processing times
- Executed comprehensive project management from concept to completion, implementing technology upgrades and process optimizations that yielded significant time and revenue savings
- Oversaw the planning, development, testing, training, and implementation phases
- Lead risk management initiatives reviewing process, identified gaps, and identified root cause, Managed remediation efforts and implementation
- Partnered with operations, technology, business, and finance teams to understand scope of work, objective, and draft plan of action for execution
- Partnered with Change Management in review of processes, determine the impact on various groups, outline training needs, oversee communications, and ensure updates to procedures
- Conducted weekly and bi-weekly status report meetings with stakeholders, steering committee, and executive leadership team
Senior Project Manager
ACS Group
Dallas, Texas
09.2017 - 09.2018
- Company Overview: (BNY Mellon)
- Effectively led numerous large-scale initiatives, crafting detailed project plans and roadmaps to ensure alignment with objectives
- Managed scope, approach, key metrics, deliverables, and budgets while navigating resource availability and competing priorities to maintain project momentum
- Implemented successful process enhancements, resulting in decreased error rates, faster invoice cycles, streamlined client automation, reduced manual processes, lowered man-hours, boosted revenue, and enhanced client satisfaction
- Collaborated with Audit, Compliance, Risk, and Legal, overseeing the review, sampling, validation, and execution of findings
- Provided robust support for reporting and analysis
- (BNY Mellon)
Project Manager
CVS Health
Dallas, Texas
05.2016 - 02.2017
- Company Overview: (Medix - contract)
- As an Enrollment Consultant and Project Manager for federal health plans, my role encompassed comprehensive management of projects from inception to completion
- Daily responsibilities included oversight of reporting, acquisitions, audits, and implementations, ensuring both new and ongoing projects were managed effectively
- I was instrumental in developing and updating project documentation, identifying subject matter experts (SMEs) for support, and assigning deliverable ownership
- Key to my role was assessing resource availability and prioritizing tasks to ensure project success
- I excelled in portfolio management, delivering detailed reports, conducting audits, and performing data analysis
- My contributions spanned across testing, implementations, process enhancements, development, defining functional/business requirements, financial analysis, and spearheading special projects
- I made significant impacts in areas such as acquisitions, client implementations and onboarding, health plan enrollment/ disenrollment, utilizing Tableau and Salesforce for data analysis, and reporting
- (Medix - contract)
Project Manager
Fannie Mae
Addison, Texas
05.2014 - 09.2014
- Company Overview: (Compugain - contract)
- Oversaw finance project scope, approach, and planning from inception to completion
- Documented and managed resource planning, key deliverables, and status updates throughout the project lifecycle
- Effectively assessed resource availability and competing priorities, resolving challenges as they arose
- Achieved project objectives, delivered key outcomes, and ensured successful project closure
- (Compugain - contract)
Project Manager
Bank of America
Fort Worth, Texas
07.2013 - 03.2014
- Company Overview: (Solomon Edwards Group - contract)
- Directed mortgage banking default servicing initiatives, overseeing planning activities from start to closure, including budget, timeline, approach, and scope
- Played a key role in defining business requirements and driving process improvements
- Led the development, testing, and validation of enhanced processes
- Provided comprehensive support for loan onboarding, including audit, reporting, loan accounting, reconciliation, and special projects
- Offered oversight for testing, data analysis, loan audits, upgrades, and system implementations
- (Solomon Edwards Group - contract)
Business Operations Analyst, AVP
JP Morgan Chase
Fort Worth, Texas
12.2010 - 12.2012
- Managed technical and non-technical initiatives, ensuring alignment with project objectives
- Translated strategic objectives into actionable plans
- Performed vendor management including SOW oversight, on boarding, and managed invoice payments within Beeline and Ariba portal
Education
BBA/MBA - Business Administration
Dallas Baptist Univ.
11.2024
Skills
- MS Word
- Excel Spreadsheet Management
- PowerPoint Presentation Development
- OneNote Proficiency
- Proficient in MS Project
- SAP System Navigation
- Experienced with Lawson Solutions
- Hyperion Proficiency
- Oracle Systems Analysis
- Experience with AS400 Platforms
- Sales Force Optimization
- Dashboard Development Skills
- H2O
- LoanServ
- MSP Operations Management
- Black Knight Tactical Experience
- PeopleSoft System Knowledge
- Workday Proficiency
- Smartsheet Proficiency
Accomplishments
- Successfully delivered end to end project management for business, operations, and technology deliverables by providing project oversight by meeting defined goals and objectives.
- Performed strategic planning and analysis by identifying process improvement opportunities, assessing risk, identifying potential impact, performing root cause analysis, and implementing control.
- Successfully sought out remediation tactics while managing key deliverables.
Toolsmethods
- Agile
- Six Sigma
- Waterfall
- PMP
Affiliations
- Community service
- Youth mentorship
Timeline
Lead Project Manager/ Delivery Lead
Wells Fargo
11.2021 - 11.2023
Strategic Project Manager
New Bold Advisors
10.2019 - 11.2021
Senior Project Manager
ACS Group
09.2017 - 09.2018
Project Manager
CVS Health
05.2016 - 02.2017
Project Manager
Fannie Mae
05.2014 - 09.2014
Project Manager
Bank of America
07.2013 - 03.2014
Business Operations Analyst, AVP
JP Morgan Chase
12.2010 - 12.2012
BBA/MBA - Business Administration
Dallas Baptist Univ.
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