Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sonjia Porter

Philadelphia,PA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

12
12
years of professional experience

Work History

Resident Medication Assistant

Atria Senior Living
02.2020 - Current
  • Assisting in medication administration under supervision, ensuring compliance with safety protocols.
  • Learning proper documentation procedures for patient medication records to maintain accuracy.
  • Supporting residents with daily living activities while promoting independence and dignity.
  • Observing and reporting changes in resident health status to nursing staff promptly.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.

Case Manager

My Independence At Home
09.2024 - 07.2025
  • Coordinated care plans for diverse client populations, ensuring tailored support and resource allocation.
  • Facilitated communication between clients and service providers to enhance access to necessary services.
  • Conducted regular assessments of client progress, adjusting care strategies as needed for optimal outcomes.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Assessed community needs and identified resources for social and community service programs.

Move In Coordinator/Concierge

Brandywine Assisted Living
05.2022 - 08.2024
  • Coordinated move-in logistics, ensuring seamless transitions for new residents.
  • Streamlined the move-in process by implementing efficient scheduling systems and best practices.
  • Resolved resident inquiries and concerns promptly, contributing to high satisfaction levels within the community.
  • Collaborated with maintenance teams to ensure timely preparation of units prior to resident occupancy.
  • Educated new tenants on community rules and regulations, ensuring smooth integration into the community environment upon move in.
  • Conducted thorough pre-move inspections to identify any necessary repairs or improvements before resident move ins.
  • Streamlined the move-in process by coordinating with various departments and ensuring timely completion of tasks.
  • Coordinated appointments to show marketed properties.
  • Led orientation sessions for new residents, providing essential information on community resources and services.
  • Managed communications between residents, property management, and maintenance teams.
  • Provided exceptional customer service by addressing resident concerns promptly and effectively during their move-in period.
  • Assisted residents and guests by providing information, directions, and personalized recommendations
  • Responded promptly to inquiries and resolved concerns to ensure a high level of customer satisfaction
  • Assisted residents and guests by providing information, directions, and personalized recommendations

Direct Support Professional

Special People In Northeast
11.2018 - 04.2022
  • Provided personalized care and support to individuals with disabilities, enhancing daily living skills.
  • Assisted in the development of social skills through engaging activities and community integration efforts.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.

Residential Manager

Delta Community Supports
02.2015 - 02.2020
  • Oversaw daily operations, ensuring compliance with regulations and company policies.
  • Managed budget allocations, optimizing resources while maintaining high service standards.
  • Enhanced communication with residents'' families through regular updates and open lines of communication.
  • Increased resident participation in activities by creating diverse programming tailored to individual interests and abilities.
  • Promoted a safe living environment by conducting regular inspections and addressing potential hazards proactively.
  • Kept properties in compliance with local, state, and federal regulations.
  • Assisted clients by coordinating and providing transportation to doctor’s appointments, grocery shopping, and clothing shopping

Receptionist/Housekeeper

Attleboro Nursing Home
09.2013 - 01.2015
  • Managed multi-line phone system, efficiently directing calls to appropriate departments.
  • Coordinated scheduling and appointments for clients and staff, optimizing office operations.
  • Maintained organized filing systems, improving document retrieval and office efficiency.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Vacuumed rugs and carpeted areas in lobbies and corridors.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned resident rooms by vacuuming, dusting, and making beds to maintain a safe and comfortable environment

    Cleaned resident rooms by vacuuming, dusting, and making beds to maintain a safe and comfortable environment
  • Sanitized bathrooms and high-touch surfaces to prevent the spread of illness and support resident health
  • Collected and laundered linens, towels, and personal items according to facility hygiene standards
  • Replenished toiletries, cleaning supplies, and other essentials to ensure rooms were fully stocked
  • Reported any maintenance or safety concerns promptly to supervisors
  • Provided respectful and courteous interaction with residents while performing daily tasks
  • Cleaned resident rooms by vacuuming, dusting, and making beds to maintain a safe and comfortable environment


Education

High School Diploma -

Olney Senior High
Philadelphia, PA
06-1991

Certificate of Technical Studies - Dental Assistant

Sanford–Brown
Feasterville, PA
06-2010

Diploma - Medical Assistant

Brightwood College
Philadelphia, PA
07-2017

Skills

  • Specialized dementia support
  • HIPAA regulations knowledge
  • Medication management
  • Medication storage
  • Compassionate caregiving
  • Personal hygiene assistance
  • Dressing assistance
  • Medication administration
  • Assistance with toileting needs
  • Positioning management
  • Transfer assistance
  • Meal assistance
  • Healthcare reporting
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Vital signs
  • Organizational skills
  • Patient-focused care
  • Active listening
  • Adaptability and flexibility
  • Client documentation
  • Electronic charting
  • Catheter care

Timeline

Case Manager

My Independence At Home
09.2024 - 07.2025

Move In Coordinator/Concierge

Brandywine Assisted Living
05.2022 - 08.2024

Resident Medication Assistant

Atria Senior Living
02.2020 - Current

Direct Support Professional

Special People In Northeast
11.2018 - 04.2022

Residential Manager

Delta Community Supports
02.2015 - 02.2020

Receptionist/Housekeeper

Attleboro Nursing Home
09.2013 - 01.2015

High School Diploma -

Olney Senior High

Certificate of Technical Studies - Dental Assistant

Sanford–Brown

Diploma - Medical Assistant

Brightwood College

Similar Profiles

CREATE PROFILE