Sonnie Zelemiri
Brooklyn,NY
Summary
Experienced, charismatic Client Advisor with several years of experience working in luxury fashion and sales. Adept at offering quality service and selling a wide range of merchandise to ensure a high end experience for all clientele. Specialties include Styling, Operations, and Public Relations.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Senior Sales Advisor
Mackage
New York, New York
08.2024 - Current
- Delivered to clients top brand experience, offering personal styling, private appointments, and tailoring brand collections to cater to individual needs helping to generate over $1.5M in sales during current tenure.
- Consistently met sales goals by developing strong brand knowledge and versatile performance across several business facets including back of house, POS cash handling, logistics, and delivery management to ensure seamless client experiences.
- Maintained constant vigilance with brand direction; Monitoring new collections and collaborations to influence visual boutique presentation to garner interest, trust and loyalty from clientele both new and savvy to fashion.
Luxury Sales Associate
Stone Island
New York, NY
10.2022 - 08.2024
- Analyzed store and personal performance through monitoring sales reports to provide management feedback in efforts to increase clientele traffic, retention and overall revenue.
- Assisted in omnichannel support to all clientele; Offering up to date information on orders, white glove delivery, complimentary alteration services, and providing info for product availability, new arrivals and collaborations.
- Maintained store order by offering assistance to management and team through multitasking with store operations as well as managing client traffic and appointments.
Luxury Sales Associate
Burberry
New York, NY
09.2020 - 09.2022
- Maintained daily operations in the store including opening/closing procedures, operational performance as well as daily logistical analysis of store revenue, quotas and goals.
- Executed and handled store presentation and overall floor visuals directed by upper management as well as through individual store performance.
- Worked in tandem with visual, stock and management teams on overall store operations such as inventory, shipment, and store analytics to improve overall business and operational efficiency.
Education
Bachelor of Science - Economics
Hunter College
New York, NY 08.2019 - 05.2023
Skills
- Luxury Retail & Clienteling Experience
- Visual Merchandising & Presentation
- Operational leadership
- Cash Handling & POS System Knowledge
Timeline
Senior Sales Advisor
Mackage
08.2024 - Current
Luxury Sales Associate
Stone Island
10.2022 - 08.2024
Luxury Sales Associate
Burberry
09.2020 - 09.2022
Bachelor of Science - Economics
Hunter College
08.2019 - 05.2023