Sonny delgado
kennett,mo
Summary
Dynamic leader with proven expertise in staff management and safety procedures, honed across roles from Manager at KFC to CNA at Bailes Home Health. Excelled in vendor and product management, enhancing team performance and customer satisfaction. Skilled in emergency response, achieving significant improvements in workplace safety and operational efficiency.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Kfc
01.2023 - 12.2024
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Controlled costs to keep business operating within budget and increase profits.
General Warehouse Worker
Temp Plus
01.2023 - 12.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked.
- Received and processed warehouse orders using handheld scanner.
- Loaded and unloaded cargo for receiving, dispatching, and staging of freight.
- Used pallet jacks and forklifts to load and unload freight from flatbed trailers.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assembled pallets and crates for secure transportation of materials.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Moved furniture and boxes using utility dolly and truck ramp.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
Main Cook
Delgados Mexican Grill
01.2023 - 02.2024
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Placed orders to restock items before supplies ran out.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Coordinated with team members to prepare orders on time.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Assisted with menu development and planning.
- Implemented food cost and waste reduction initiatives to save money.
Crew Member
Taco Bell
04.2022 - 06.2023
- Assisted other team members to achieve goals.
- Operated cash register to ring up final bill and process various forms of payment.
- Worked front counter, drive-thru and other areas.
- Stocked shelves to organize aisles in assigned department.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
- Became familiar with products to answer questions and make suggestions.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
CNA
Bailes Home Health
03.2020 - 12.2022
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Education
Safe Serve - Restaurant Management
American Food Handle Acc
Missouri09-2022
CNA - Nursing
Giideon Care Center
Gideon, MO06-2017
GED -
ITT
Immokalee, FL05-2017
Skills
- Vendor management
- Product management
- Safety procedures
- Staff management
- Customer service
- Staff training and development
- Emergency response
Certification
- Food Protection Manager Certification - ServSafe or National Restaurant Association.
- Food Safety Manager Certification - National Registry of Food Safety Professionals or Prometric.
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
- First Aid Certification - American Red Cross or American Heart Association.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Forklift Safety and Inspector Certification - National Forklift Foundation.
- Scissor Lift Operator Training – Various Providers.
Languages
Spanish
Native or Bilingual
Timeline
Manager
Kfc
01.2023 - 12.2024
General Warehouse Worker
Temp Plus
01.2023 - 12.2024
Main Cook
Delgados Mexican Grill
01.2023 - 02.2024
Crew Member
Taco Bell
04.2022 - 06.2023
CNA
Bailes Home Health
03.2020 - 12.2022
Safe Serve - Restaurant Management
American Food Handle Acc
CNA - Nursing
Giideon Care Center
GED -
ITT
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