20 years of licensed experience in real estate sales, management, coaching and development. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Servant Leadership drives results. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Licensed Realtor, OWNER
TEAM Sonny Brokered by Future Home Realty
10.2023 - Current
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Compared recently sold area properties to determine competitive market prices.
Communicated with clients to understand property needs and preferences.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Arranged for inspections and surveys of sold properties.
Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
Informed home buyer of sales, construction and warranty processes.
Leveraged social media platforms to expand online presence, connecting with potential clients and showcasing available properties.
Negotiated favorable terms for clients during contract discussions, ensuring their best interests were represented.
Compared properties with similarly sold properties to determine competitive market prices.
Developed customized marketing plans tailored to individual property needs for optimal exposure in competitive markets.
Implemented efficient systems for managing paperwork and tracking client communication history, improving overall organization and productivity levels.
Wrote contracts to outline sales and purchases of properties.
Promoted sales of properties through advertisements, open houses and online advertising platforms.
Provided expert guidance on property improvements to enhance value prior to sale or rental listings.
Streamlined the home buying process for clients, resulting in quicker closings and satisfied customers.
Collaborated with clients to learn and determine real estate needs.
Played an integral role in growing a successful real estate team, mentoring and training new agents on sales techniques and client relationship management.
Exceeded personal sales goals consistently by utilizing effective prospecting strategies and building rapport with potential clients quickly.
Collaborated with mortgage lenders to secure financing options for clients, expediting the closing process.
Director of Productivity, Operations and Expansion
Ben Laube Homes Brokered by EXp Realty
08.2022 - 11.2023
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Monitored office workflow and administrative processes to keep operations running smoothly.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
REALTOR, OWNER, CEO
The Hotchkiss Group Brokered by KW Realty
05.2006 - 08.2022
Over 375 Homes sold in excess of 150M; Donated over $100,000 to local charities focused on Homelessness and Diversity.
Improved office efficiency by implementing streamlined systems for managing appointments, tracking leads, and organizing paperwork related to property transactions.
Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
Maintained connections with clients to encourage repeat business and referrals.
Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
Reviewed and executed confidential documents, contracts and disclosures.
Negotiated contracts with buyers and sellers to maximize customer savings.
Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Trained and motivated employees to perform daily business functions.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Conducted target market research to discover customer needs and analyze competitor trends.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Fostered an environment promoting continuous improvement empowering employees to identify opportunities for enhancing operational efficiency.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Drove profitability with thorough financial analysis and strategic decision making.
Cultivated company-wide culture of innovation and collaboration.
Maintained P&L and shouldered corporate fiscal responsibility.
Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
Oversaw business-wide changes to modernize procedures and organization.
Education
M.B.A. (5 Courses Completed) - Masters of Business Administration
Walden University
Minneapolis, MN
Bachelor of Science - Finance
University of Florida
Gainesville, FL
05.1997
Skills
Strategic Planning
Effective leader
Delegating Work
Adaptability and Flexibility
Effective Communication
Relationship Building
Operations Management
Staff Development
Team Management
Business Planning
Project Management
Negotiation
Business Development
Project Coordination
Contract Management
Business Administration
Contract Negotiation
Talent Acquisition
Problem-solving aptitude
Team Leadership
Certification
Florida Real Estate License #3179049
Accredited Buyer Representative (ABR)
Certified Residential Specialist (CRS)
e-Pro Certification
Recognition: Business of the Year in 2016 and Community Champion of the Year in 2017 awarded by Mayor of St Pete and Diversity Chamber of Commerce
Timeline
Licensed Realtor, OWNER
TEAM Sonny Brokered by Future Home Realty
10.2023 - Current
Director of Productivity, Operations and Expansion
Ben Laube Homes Brokered by EXp Realty
08.2022 - 11.2023
REALTOR, OWNER, CEO
The Hotchkiss Group Brokered by KW Realty
05.2006 - 08.2022
M.B.A. (5 Courses Completed) - Masters of Business Administration
Realtor, Transaction Coordinator at Future Home Realty, Inc. / Keller Williams RealtyRealtor, Transaction Coordinator at Future Home Realty, Inc. / Keller Williams Realty
Licensed Realtor/ Lawn Care Business Owner at Premium Realty Group LLC / Lawns R Us LLCLicensed Realtor/ Lawn Care Business Owner at Premium Realty Group LLC / Lawns R Us LLC