Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sonny Sanchez

Ardmore

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Office Manager

Pretty Cleaned Co
Ardmore
01.2021 - Current
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Developed effective communication strategies between departments within the organization.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Assisted in recruiting, onboarding and training new employees.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Monitored inventory levels and placed orders when needed.

Behavioral Health Technician

Mercy
Ardmore
05.2019 - 01.2021
  • Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
  • Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
  • Facilitated group therapy sessions with multiple patients.
  • Maintained accurate documentation of patient progress and treatments received.
  • Provided emotional support to clients and patients dealing with difficult situations.
  • Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
  • Assessed patient behavior, reactions and responses to treatment plans.
  • Assisted in coordinating transportation for appointments outside the facility when necessary.
  • Observed patients' behaviors during recreational activities and outings.
  • Responded promptly to any emergency situations that may arise within the facility.

Lead manager/Truck Driver

Priority Movers
Ardmore
02.2016 - 05.2019
  • Provided guidance and support for team members in order to enhance their work performance and development.
  • Coached team members on problem solving techniques enabling them to identify root causes quickly.
  • Resolved conflicts between employees while maintaining a positive work environment.
  • Developed strategies for increasing efficiency while minimizing costs associated with resources usage.
  • Used dollies, hand-trucks, straps and other equipment to safely move items from one location to another.
  • Adhered to company policies and procedures related to quality control measures when handling goods.
  • Maintained an organized inventory of all items loaded onto the truck for efficient tracking purposes.
  • Completed paperwork accurately, including delivery receipts and invoices, ensuring accuracy of data provided by customers.

Education

GED -

OCCC
Oklahoma City, OK
01-2015

Skills

  • Employee onboarding
  • Customer relationship management
  • Process improvement
  • Team building
  • Problem solving
  • Effective communication
  • Attention to detail
  • Payroll and budgeting
  • Workflow planning
  • Expense reporting
  • Financial reporting
  • Staff management

Certification

  • I am serve safe certified
  • I also have my Oklahoma Alcohol License

Timeline

Office Manager

Pretty Cleaned Co
01.2021 - Current

Behavioral Health Technician

Mercy
05.2019 - 01.2021

Lead manager/Truck Driver

Priority Movers
02.2016 - 05.2019

GED -

OCCC

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