Sonny Vasquez
Bellflower,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Service Manager
Shure Incorporated
11.2021 - 04.2024
- Received in product for service repair.
- Inspected and repaired product as needed.
- Ship out repaired or replaced product.
- Monitored inventory levels and placed orders to replenish stock.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Analyzed service reports to identify areas of improvement.
- assist in managing building Facilities
- assist in managing building security
- Hired, trained and supervised team of service staff members to meet business goals.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
Warehouse Manager
Stem Audio
01.2019 - 11.2021
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
- Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Warehouse Manager
Phoenix Audio Technologies
05.2012 - 11.2020
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
- Collaborated with manufacturing and supply chain management.
Education
High School Diploma -
Rio Mesa High School
Oxnard, CA06.1990
Skills
- Positive Attitude
- Team Leadership
- Multitasking and Organization
- Problem-Solving
- Reliable and Responsible
- Time Management
- Goal-Oriented
Timeline
Service Manager
Shure Incorporated
11.2021 - 04.2024
Warehouse Manager
Stem Audio
01.2019 - 11.2021
Warehouse Manager
Phoenix Audio Technologies
05.2012 - 11.2020
High School Diploma -
Rio Mesa High School
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