Summary
Overview
Work History
Education
Skills
Languages
Timeline
Sonny Watson

Sonny Watson

Conroe,TX

Summary

Proven to excel in high-pressure environments, I leveraged my strong multitasking abilities and comprehensive knowledge of liquor, beer, and wine at The Audry to enhance customer satisfaction. Renowned for exceptional customer service, I significantly contributed to creating memorable experiences, training staff, and managing inventory, demonstrating both hard and soft skills crucial for the hospitality industry.

Overview

17
17
years of professional experience

Work History

Bartender

The Audry
01.2024 - 10.2024
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Served high customer volumes during special events, nights, and weekends.

Server

Perrys Steakhouse
01.2024 - 01.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender

On the Rox
01.2022 - 06.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.

Bartender

Kirbys Steakhouse
01.2013 - 08.2021
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.

Education

Certificate - Basics

Alamo University Center, San Antonio, TX
09.2008

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Bartender - The Audry
01.2024 - 10.2024
Server - Perrys Steakhouse
01.2024 - 01.2024
Bartender - On the Rox
01.2022 - 06.2023
Bartender - Kirbys Steakhouse
01.2013 - 08.2021
Alamo University Center - Certificate, Basics

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Sonny Watson