Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sonny Wiggins

Chesapeake,VA

Summary

Proven track record of enhancing safety and reliability at Arc3 Gases, leveraging strong communication skills and defensive driving techniques. Excelled in vehicle inspection, maintaining a pristine driving record, and training peers, significantly boosting on-time deliveries. Demonstrated professionalism and mechanical knowledge, ensuring high customer satisfaction and operational efficiency.

Overview

2025
2025
years of professional experience

Work History

Tanker Truck Driver

Arc3 Gases
  • Enhanced safety by conducting thorough pre-trip inspections and adhering to company regulations.
  • Established a reputation for professionalism and reliability by consistently adhering to company policies, industry regulations, and customer needs.
  • Ensured product quality with regular monitoring of tank pressure levels and temperatures during transit.
  • Participated in ongoing training programs to stay current with industry best practices and safety standards.
  • Maintained a clean driving record by practicing defensive driving techniques and staying vigilant about potential hazards on the road.
  • Operated specialized equipment such as pumps, hoses, valves, and fittings during the loading and unloading process securely.
  • Assisted in training new tanker truck drivers on company procedures and safety protocols to ensure a seamless transition into their roles.
  • Exceeded customer expectations by providing prompt service when delivering materials within specified timeframes.
  • Developed strong customer relationships through professional communication and timely delivery of products.
  • Achieved on-time deliveries by carefully planning routes and efficiently managing driving time.
  • Reduced fuel consumption with strategic route planning and maintaining optimal vehicle performance.
  • Achieved daily delivery targets with optimized routes and quick turnarounds at delivery locations.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Completed routine maintenance on truck to keep in working order.
  • Completed preventive maintenance checks and basic repairs to vehicles.

Installation Technician

Arc3 Gases
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
  • Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
  • Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
  • Optimized service delivery times, implementing efficient routing and scheduling strategies.

Service Technician

Arc3 Gases
07.2013 - 10.2024
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
  • Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
  • Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
  • Optimized service delivery times, implementing efficient routing and scheduling strategies.

Hazmat Tanker Driver

Matheson Valley Gases
05.2006 - 07.2012
  • Maintained compliance with federal regulations by accurately completing driver logs, inspection reports, and other required documentation.
  • Ensured timely deliveries by planning optimal routes and adhering to strict schedules.
  • Supported company growth initiatives by participating in recruitment efforts, interviewing prospective drivers, and providing input on hiring decisions.
  • Decreased fuel consumption by monitoring vehicle performance and implementing fuel-efficient driving techniques.
  • Streamlined route planning using GPS technology, ensuring accurate delivery times while minimizing fuel usage.
  • Reduced the risk of accidents by consistently practicing defensive driving strategies and maintaining awareness of surrounding traffic conditions.
  • Enhanced safety protocols by conducting thorough pre-trip and post-trip inspections of vehicles and equipment.
  • Promoted a culture of safety within the company by attending regular safety meetings, training sessions, and sharing best practices with colleagues.
  • Delivered hazardous materials securely while adhering to all relevant laws, regulations, permits, placarding requirements, and company policies.

Cylinder Driver

Matheson Valley Gases
05.2006 - 06.2012
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Obtained signatures from customers upon delivery of goods.

Inside Sales and Warehouse Associate

Matheson Valley Gases
05.2006 - 06.2012
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as Number pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Completed regular cycle counts to maintain accurate inventory records.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.

Route Sales Representative

Arcet
12.2002 - 04.2006
  • Maximized sales through effective territory management and strategic route planning.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Provided excellent customer service, leading to high levels of customer retention and loyalty.
  • Maintained accurate inventory records, ensuring sufficient product availability for customers.
  • Established strong relationships with clients, resulting in increased repeat business and referrals.
  • Optimized delivery schedules to minimize travel time while maintaining a high level of customer service.
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.

Education

High School Diploma - General

Western Branch High School
Chesapeake, VA
06.1992

Skills

  • Strong Communication Skills
  • Vehicle Inspection Procedures
  • Professionalism and Punctuality
  • Commercial driver's license
  • Basic mechanical knowledge
  • Defensive Driving Techniques

Timeline

Service Technician

Arc3 Gases
07.2013 - 10.2024

Hazmat Tanker Driver

Matheson Valley Gases
05.2006 - 07.2012

Cylinder Driver

Matheson Valley Gases
05.2006 - 06.2012

Inside Sales and Warehouse Associate

Matheson Valley Gases
05.2006 - 06.2012

Route Sales Representative

Arcet
12.2002 - 04.2006

Tanker Truck Driver

Arc3 Gases

Installation Technician

Arc3 Gases

High School Diploma - General

Western Branch High School
Sonny Wiggins