Sonny Wiggins
Chesapeake,VA
Summary
Proven track record of enhancing safety and reliability at Arc3 Gases, leveraging strong communication skills and defensive driving techniques. Excelled in vehicle inspection, maintaining a pristine driving record, and training peers, significantly boosting on-time deliveries. Demonstrated professionalism and mechanical knowledge, ensuring high customer satisfaction and operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Tanker Truck Driver
Arc3 Gases
- Enhanced safety by conducting thorough pre-trip inspections and adhering to company regulations.
- Established a reputation for professionalism and reliability by consistently adhering to company policies, industry regulations, and customer needs.
- Ensured product quality with regular monitoring of tank pressure levels and temperatures during transit.
- Participated in ongoing training programs to stay current with industry best practices and safety standards.
- Maintained a clean driving record by practicing defensive driving techniques and staying vigilant about potential hazards on the road.
- Operated specialized equipment such as pumps, hoses, valves, and fittings during the loading and unloading process securely.
- Assisted in training new tanker truck drivers on company procedures and safety protocols to ensure a seamless transition into their roles.
- Exceeded customer expectations by providing prompt service when delivering materials within specified timeframes.
- Developed strong customer relationships through professional communication and timely delivery of products.
- Achieved on-time deliveries by carefully planning routes and efficiently managing driving time.
- Reduced fuel consumption with strategic route planning and maintaining optimal vehicle performance.
- Achieved daily delivery targets with optimized routes and quick turnarounds at delivery locations.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed routine maintenance on truck to keep in working order.
- Completed preventive maintenance checks and basic repairs to vehicles.
Installation Technician
Arc3 Gases
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
- Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
- Optimized service delivery times, implementing efficient routing and scheduling strategies.
Service Technician
Arc3 Gases
07.2013 - 10.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
- Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
- Optimized service delivery times, implementing efficient routing and scheduling strategies.
Hazmat Tanker Driver
Matheson Valley Gases
05.2006 - 07.2012
- Maintained compliance with federal regulations by accurately completing driver logs, inspection reports, and other required documentation.
- Ensured timely deliveries by planning optimal routes and adhering to strict schedules.
- Supported company growth initiatives by participating in recruitment efforts, interviewing prospective drivers, and providing input on hiring decisions.
- Decreased fuel consumption by monitoring vehicle performance and implementing fuel-efficient driving techniques.
- Streamlined route planning using GPS technology, ensuring accurate delivery times while minimizing fuel usage.
- Reduced the risk of accidents by consistently practicing defensive driving strategies and maintaining awareness of surrounding traffic conditions.
- Enhanced safety protocols by conducting thorough pre-trip and post-trip inspections of vehicles and equipment.
- Promoted a culture of safety within the company by attending regular safety meetings, training sessions, and sharing best practices with colleagues.
- Delivered hazardous materials securely while adhering to all relevant laws, regulations, permits, placarding requirements, and company policies.
Cylinder Driver
Matheson Valley Gases
05.2006 - 06.2012
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Obtained signatures from customers upon delivery of goods.
Inside Sales and Warehouse Associate
Matheson Valley Gases
05.2006 - 06.2012
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as Number pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Completed regular cycle counts to maintain accurate inventory records.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Route Sales Representative
Arcet
12.2002 - 04.2006
- Maximized sales through effective territory management and strategic route planning.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Provided excellent customer service, leading to high levels of customer retention and loyalty.
- Maintained accurate inventory records, ensuring sufficient product availability for customers.
- Established strong relationships with clients, resulting in increased repeat business and referrals.
- Optimized delivery schedules to minimize travel time while maintaining a high level of customer service.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Education
High School Diploma - General
Western Branch High School
Chesapeake, VA06.1992
Skills
- Strong Communication Skills
- Vehicle Inspection Procedures
- Professionalism and Punctuality
- Commercial driver's license
- Basic mechanical knowledge
- Defensive Driving Techniques
Timeline
Service Technician
Arc3 Gases
07.2013 - 10.2024
Hazmat Tanker Driver
Matheson Valley Gases
05.2006 - 07.2012
Cylinder Driver
Matheson Valley Gases
05.2006 - 06.2012
Inside Sales and Warehouse Associate
Matheson Valley Gases
05.2006 - 06.2012
Route Sales Representative
Arcet
12.2002 - 04.2006
Tanker Truck Driver
Arc3 Gases
Installation Technician
Arc3 Gases
High School Diploma - General
Western Branch High School