Professional with expertise in electronic health records and appointment management. Proven track record of enhancing patient experiences through meticulous attention to detail and effective problem-solving skills. Committed to optimizing healthcare operations and ensuring efficient service delivery.
Coordinated patient scheduling and managed appointment logistics using electronic health record systems.
Assisted patients with inquiries, providing information on hospital services and procedures.
Handled incoming calls, directing them to appropriate departments and personnel.
Greeted patients upon arrival and guided them to designated areas.
Home Health Aid certificate