Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Languages
Personal Information
Timeline
Generic
Sivaji Sontena

Sivaji Sontena

Irving,TX

Summary

IT leader with 18 years of experience in infrastructure management across on-premise and cloud platforms, including AWS and GCP. Proven expertise in cybersecurity and application integration support, utilizing tools such as IBM ACE and DataPower. Demonstrated ability to optimize system performance and lead teams to achieve strategic objectives. Committed to driving operational excellence and delivering measurable results in dynamic environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Information Services Developer Lead

Christus Health
Irving, TX
04.2024 - Current
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Maintained updated knowledge through continuing education and advanced training.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

System Analyst

Graviton Solutions Inc
Dallas, TX
05.2022 - 04.2024
  • Provide timely reports and presentations to executives for critical decision-making.
  • Design, develop, and maintain distributed Operations Support Systems.
  • Support both offshore and on-site teams.
  • Coordinate IT projects, production support, operations, project life cycle implementations, and client interactions.
  • Support production systems, and promptly investigate and resolve technical issues.
  • Implement automation tools and frameworks for continuous integration and deployment (CI/CD).
  • Implement, maintain, monitor, and support IT infrastructure.
  • Review business and functional requirement documents, and develop corresponding technical design documents.
  • Design solution architecture on Google Cloud Platform (GCP), and Amazon Web Services (AWS).
  • Ensure architectural designs comply with IT methodologies and client requirements.
  • Troubleshoot complex technical issues in SAP Basis environments, and monitor system availability and performance.
  • Sign off on architectural designs, and take responsibility for system performance.
  • Complete technical design documents for assigned activities.
  • Stay updated on best practices in cloud computing, and continuously improve the organization’s cloud infrastructure.
  • Collaborate with team members to identify and resolve issues by implementing cost-effective, time-efficient, and high-quality technical solutions.
  • Integrate software components, subsystems, facilities, and services into the existing technical systems environment; assess impacts on other systems, and work with cross-functional teams in Information Services to ensure a successful project outcome.
  • Install, configure, and verify the operation of software components.

Infrastructure Manager

International Paper APPM Ltd
Hyderabad And Poland, India
04.2013 - 10.2021
  • Managed infrastructure teams across India and the Poland region.
  • Created a well-informed cloud strategy and led the adoption process.
  • Regularly evaluated cloud applications, hardware, and software for performance and efficiency.
  • Developed and organized scalable, secure cloud systems.
  • Collaborated closely with IT security teams to monitor and enforce cloud privacy policies.
  • Recommended improvements to enhance security systems and procedures.
  • Managed and integrated data center services and infrastructure across India and Poland.
  • Reviewed violations of security procedures, and implemented effective mitigation plans.
  • Performed risk analyses to identify and deploy appropriate security countermeasures.
  • Presented business leaders with cost-benefit and ROI analyses to support project planning and execution.
  • Partnered with business development managers to establish mutual performance goals, financial targets, and project milestones.
  • Contributed to the development, implementation, and maintenance of network infrastructure, including routers, switches, firewalls, NAC, and WAN optimization.
  • Evaluated hardware and software for efficiency, reliability, and compatibility with existing systems.
  • Provided technical support to the project planning team for developing and implementing solutions that address hardware, software issues, and network emergencies.
  • Participated in evaluating system acquisitions and solution development, offering input on compatibility, cost, resource needs, operations, and maintenance.
  • Integrated software components, subsystems, and services into existing technical environments; assessed impacts on other systems, and collaborated with cross-functional teams to ensure successful implementation.
  • Deployed, configured, and validated operation of software components.
  • Applied deployment best practices, and enforced proper network security protocols.
  • Implemented automated 24/7 monitoring systems to ensure continuous network operation and minimize downtime.
  • Organized system infrastructure documentation and operating procedures, enhancing control, compliance, and overall performance.

Integration Developer

Mukesh Infoserve Pvt Ltd
Hyderabad, India
10.2011 - 09.2013
  • Analyze business ideas and functional requirements to formulate a sound design strategy.
  • Convert requirements into application designs, establishing coding parameters with critical functionalities.
  • Collaborate with team members to identify and resolve issues by implementing technically viable, cost-effective, and timely solutions that maintain performance quality.
  • Develop code following industry best practices, and adhere to organizational development standards.
  • Deploy and maintain code using existing tools and platforms for automation and testing.
  • Participate in the evaluation of proposed system acquisitions or solution developments, and provide input on compatibility, cost, resource requirements, operations, and maintenance.
  • Integrate software components, subsystems, facilities, and services into the existing technical environment; assess the impact on other systems, and collaborate with cross-functional teams to ensure successful implementation.
  • Install, configure, and verify the operation of software components.
  • Contribute to the development of standards, design frameworks, and proactive processes to collect and report data and metrics for assigned systems.
  • Participate in the research, design, development, and implementation of applications, databases, and interfaces using organizational technology platforms.
  • Research, design, implement, and manage software programs and integration logic.
  • Troubleshoot issues throughout the testing lifecycle, and continuously enhance the quality of deliverables.

Associate- System Analyst

Wipro
Hyderabad, India
08.2008 - 09.2011
  • Evaluate system requirements and deliver integrated solutions to optimize diverse business operations onto a unified platform.
  • Configure integrations, and ensure smooth system functionality to enhance overall performance.
  • Provide product training and user support as needed.
  • Collaborate with IT team to devise technical solutions and resolve system-related issues.
  • Compile progress reports and conduct tests on all system modifications and updates.
  • Resolve implementation and operational issues in collaboration with product vendors.
  • Assess business needs through process analysis, collaboration with stakeholders, and observation.
  • Determine appropriate SAP software integrations to improve targeted business processes.
  • Adapt existing programs and formulate new initiatives within an integrated, SAP-supported ecosystem.
  • Offer technical solutions, and assist the IT team in resolving functional and technical challenges.
  • Facilitate SAP end-user training and provide post-deployment support.
  • Document SAP processes, configurations, and prepare detailed progress reports.
  • Ensure compliance with relevant industry regulations and standards.
  • Stay updated on the latest SAP developments, enhancements, and offerings.

Education

Bachelor's of Technology - Mining Engineering

Jawaharlal Nehru Technological University
Kakinada, AP
03-2008

Diploma Engineering - Mining Engineering

AP State Board of Technical Education & Training
Hyderabad
03-2005

Diploma - Electronics & Electrical Engineering

State Board of Technical Training
Visakhapatnam, India

Skills

  • AWS and GCP proficiency
  • Infrastructure support and management
  • Cybersecurity oversight and compliance
  • Data center operations management
  • Risk evaluation and mitigation strategies
  • Access control and management
  • Network systems administration
  • Vendor partnership management
  • IT financial management
  • Architectural solution design
  • Communication tools expertise
  • Monitoring solutions support

Certification

  • AWS-Certified Solutions Architect, 7MQGG86J3J4115KH
  • AWS-Technical Essentials
  • CCNA- Cisco Certified Network Associate Routing and Switching
  • ACHNP- Aptech Certified Hardware Networking Professional

Accomplishments

  • Network Security: Network systems to support confidential company operations and eliminate hacking
  • Security Solutions: Managed client network security through the installation of firewalls and VPN's
  • Enterprise Wireless Solutions: Implemented and managed wireless devices
  • Handled several high-level projects simultaneously, successfully delivering each of them in less time than was expected
  • Cisco-Telepresence with WebEx Control hub & Firewall Implementation enter Organization.
  • Refresh IT-Asset (Desktop, Laptop & Network hardware) Project Handling.
  • Organization Email migration from Exchange to G-Suite flat form.
  • Data Center Implementation with Hybrid infrastructure. (SAP Systems from US to India)
  • Hosted organization related application in AWS platform.
  • Involved S4 Hana Migration.

Languages

  • English
  • Telugu
  • Hindi

Personal Information

  • Passport Number: R5298142
  • Date of Birth: 07/20/86
  • Nationality: Indian
  • Marital Status: Married
  • Visa Status: H1-B B1/B2

Timeline

Information Services Developer Lead

Christus Health
04.2024 - Current

System Analyst

Graviton Solutions Inc
05.2022 - 04.2024

Infrastructure Manager

International Paper APPM Ltd
04.2013 - 10.2021

Integration Developer

Mukesh Infoserve Pvt Ltd
10.2011 - 09.2013

Associate- System Analyst

Wipro
08.2008 - 09.2011

Bachelor's of Technology - Mining Engineering

Jawaharlal Nehru Technological University

Diploma Engineering - Mining Engineering

AP State Board of Technical Education & Training

Diploma - Electronics & Electrical Engineering

State Board of Technical Training

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