Work History
Summary
Overview
Education
Skills
Work Availability
Accomplishments
Quote
Timeline
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Sontia Bullette

Sontia Bullette

Health Care
New Orleans,LA

Work History

Quality Specialist

DMJ Home Health Services
Aurora, Illinois
09.2015 - 12.2023
  • Responsible for Quality Improvement Department
  • Conduct quality monitoring indicator and criteria for JCAHO, CMS, HIPAA, Medicare and Medicaid guidelines
  • Perform patient chart reviews for specific improvement indicators
  • Work on a Laptop Computer, using Microsoft Word, Excel, Office and Presentations.

Health Records Technician

Touro Infirmary LCMC Health
New Orleans, Louisiana
03.2010 - 05.2015
  • Responsible for the administrative tasks of maintain patient records
  • In charge of updating and organizing information, ensuring that records comply with health care system standards
  • Recorded patient record including data entry of classification codes for systems, diagnosis, procedures, treatment and prescriptions for insurance reimbursement and further data analysis
  • Inputted information into electronic databases and registries
  • Ensured that records are confidentially collected, stored and analyzed, as well as easily transferred to other medical providers’ offices.

Community Educator

Vital Hospice
New Orleans, Louisiana
09.2008 - 11.2009
  • Marketed hospice services throughout Metro New Orleans to Hospitals, Physicians, Social Workers and Case Managers.
  • Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities and raised brand awareness.
  • Created and delivered community [Type] presentations to deliver at local events, including workshops, seminars and [Type] fairs.

Summary

Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

Overview

20
20
years of professional experience

Education

BS Business Technology/Marketing -

University of Houston Central Campus
05.1984

Some College (No Degree) - Nursing

Emory University
Atlanta, GA

Skills

  • Customer Satisfaction
  • Documentation and Reporting
  • Detail Oriented
  • Customer Service
  • Technical Documentation
  • Quality Improvements
  • Problem-Solving Skills
  • External Audits
  • Regulatory Compliance
  • Non-Compliance Assessments
  • Recordkeeping strengths
  • Professional telephone demeanor
  • Medical terminology knowledge
  • Complaint resolution
  • Creative problem solving
  • CRM

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Obtained JCAHO accreditation for healthcare organizations
  • Earned Leadership award of the year for receiving healthcare accreditation
  • Achieved recognition as the most outstanding employee for organization getting accredited.

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Quality Specialist

DMJ Home Health Services
09.2015 - 12.2023

Health Records Technician

Touro Infirmary LCMC Health
03.2010 - 05.2015

Community Educator

Vital Hospice
09.2008 - 11.2009

BS Business Technology/Marketing -

University of Houston Central Campus

Some College (No Degree) - Nursing

Emory University

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