Summary
Overview
Work History
Education
Skills
Timeline
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Sonu Bakhshi

Castle Rock,CO

Summary

  • Total 18 Years of Industry experience in Software Development.
  • 13 Years of experience in Quality Assurance
  • 5 Years of experience in Product Management

Diligent Product Manager offering 5 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue ; seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated professional with extensive experience in product development lifecycle. Possesses leadership and strategy skills to maximize team productivity. Dedicated 13+ professional year experience software test management for travel domain products along with team management .Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

18
18
years of professional experience

Work History

Product Manager

TCS America
08.2019 - 11.2023
  • Worked with various health domain clients (HCSC , Henry Schein , Davita ) in capacity of product manager providing consultancy across product and agile teams .
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Managed product demonstrations and testimonials for performance evaluation.
  • Monitored market trends and competitor performance to update promotional strategies.
  • Compiled product and customer data to generate informed profit projections.
  • Led cross-functional teams to successfully complete IT projects.
  • Updated customers and senior leaders on progress and roadblocks.
  • Conducted quality assurance to verify accuracy of data used in IT projects.

QA manager

IDC Technologies
04.2017 - 07.2019


  • Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
  • Collaborated with cross-functional teams to develop and implement process and system improvements.
  • Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Defined testing and acceptance strategies and determined quality assurance benchmarks.
  • Edited software documentation to increase accuracy and reduce occurrences of user error due to confusing content.
  • Reviewed bug reports and error logs, translating data into digestible reports for senior leadership personnel.
  • Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
  • Worked closely with different departments to develop innovative solutions to functionality issues.
  • Documented integration issues and vulnerabilities and outlined improvement recommendations.
  • Directed teams completing regression tests to support successful product development stages.
  • Optimized test cases to maximize success of manual software testing.

Test Lead

InterGlobe Technologies Inc
12.2011 - 03.2017
  • Trained new test employees on equipment and company guidelines to promote productive and high-quality work.
  • Provided reports on milestones, issues and test concerns to project managers for assistance.
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
  • Collaborated with product owners to stay current on intended functionality.
  • Executed test cases and documented defects, confirming resolution and mitigation of defects.
  • Created accurate and successful test scripts to manage automated testing of certain products and features.
  • Conducted regression testing of existing products.
  • Wrote detailed requirements to create robust test plans and realistic work estimates for testing phases.
  • Optimized test cases to maximize success of manual software testing.
  • Directed teams completing regression tests to support successful product development stages.
  • Tested, identified and troubleshot problems with networks.
  • Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
  • Defined and identified test cases for new application development.
  • Documented testing procedures for developers and future testing use.
  • Developed and maintained defect databases for known issues.

Senior Software Test Engineer

IGT Solutions
11.2005 - 12.2011
  • Provided technical support using knowledge of complex technology to solve problems and support new projects.
  • Checked configuration files and logs to uncover root causes of problems.
  • Communicated risks associated with test execution and took mitigating action when necessary.
  • Optimized test cases to maximize success of manual software testing.
  • Directed teams completing regression tests to support successful product development stages.
  • Designed testing scenarios for usability testing.
  • Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback.
  • Documented testing procedures for developers and future testing use.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Developed and maintained defect databases for known issues.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.

Education

Master of Science - Computer Applications

Maharishi Dayanand University
Rohtak, IN

Bachelor of Science -

Kashmir University
Kashmir , India

Skills

  • Product Lifecycle Management
  • Product Vision and Strategy
  • Prioritization and Execution
  • Responsive Design Approaches
  • Usability Studies
  • Requirements Building
  • ROI Analysis
  • Product Roadmap Development
  • Product Validation
  • Troubleshooting and QA
  • Iterative Development
  • Jira, Aha
  • Agile Software Development
  • Teamwork and Collaboration
  • Scrum Framework
  • Mobile and Web Development

Timeline

Product Manager

TCS America
08.2019 - 11.2023

QA manager

IDC Technologies
04.2017 - 07.2019

Test Lead

InterGlobe Technologies Inc
12.2011 - 03.2017

Senior Software Test Engineer

IGT Solutions
11.2005 - 12.2011

Master of Science - Computer Applications

Maharishi Dayanand University

Bachelor of Science -

Kashmir University

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Sonu Bakhshi