SONY AUGUSTE
Brockton
Summary
Dedicated and hardworking technician with over 3+ years of experience across warehouse operations, commercial maintenance, pest control, construction support, and field service environments. Strong ability to troubleshoot problems, follow safety procedures, and complete tasks efficiently in fast-paced environments. Quick learner with proven adaptability, strong communication skills, and a consistent track record of reliability and teamwork. Experienced in technical tools, mechanical systems, electrical fundamentals, and facility operations.
Overview
5
5
years of professional experience
Work History
Warehouse Operations
Amazon Robotics
02.2023 - Current
- Perform warehouse and robotics support operations in a fast-paced fulfillment environment
- Supported equipment handling and optimized workflow to meet production goals
- Collaborated with team members to enhance operational performance and maintain productivity levels
- Assisted in troubleshooting operational issues and ensuring minimal downtime
- Conducted safety checks and adhered to operational procedures and compliance standards to ensure a secure work environment
- Achieved certification in FAST & UP training, enhancing safety knowledge for operational tasks.
Commercial Technician
Orkin Pest Control
01.2023 - 08.2023
- Identified infestation issues and implemented targeted treatment plans to effectively manage pest populations
- Inspected and treated commercial properties for pest control solutions
- Communicated findings and provided tailored service recommendations to clients, enhancing their understanding of pest control solutions
- Maintained accurate service records while adhering to safety and environmental regulations to ensure compliance
Technician
Stanley Steemer
Stoughton
08.2022 - 06.2023
- Managed equipment setup and cleaning procedures while providing exceptional customer service
- Educated customers on carpet care and maintenance best practices during service visits.
- Coordinated with team members to uphold high safety standards on job sites.
- Assisted team leadership on job sites as carpet cleaning crew member, ensuring smooth operations
Package Handler
UPS
Brockton
12.2022 - 02.2023
- Achieved consistent speed and accuracy in fast-paced logistics setting
- Supported package handling, sorting, and loading operations to ensure efficient workflow
- Adhered to strict safety procedures and met time-sensitive delivery requirements
Cleaner
Earth Green Restoration
Holbrook
09.2021 - 02.2023
- Assisted in HVAC unit cleaning and maintenance to improve system performance.
- Vent line cleaning and environmental restoration services
- Carpet and water damage restoration work
- Traveled across MA, Cape Cod, and Rhode Island for job assignments
- Contributed to cleanup and restoration projects in residential and commercial settings.
Power Washer
View Crew Power Washing
Walpole
08.2022 - 12.2022
- Executed commercial and residential power washing services to enhance property appearance and customer satisfaction
- Maintained equipment and upheld proper cleaning procedures to ensure optimal performance and service quality
- Adapted to varying outdoor conditions while consistently fulfilling customer expectations
Stocker
Michaels
Burlington
02.2021 - 08.2021
- Managed inventory in retail backroom operations, ensuring optimal stock levels and organization
- Assisted with pricing and merchandising, contributing to effective floor setup and product presentation
- Provided customer assistance, supporting a positive shopping experience while maintaining store organization standards
Education
High School - Auto shop, cooking, yoga, acting
Brockton High School
Brockton, MA01-2021
Skills
- Warehouse operations
- Warehouse operations proficiency
- Warehouse flow
- Basic data entry/reporting
- Facility support
- Workflow optimization
- Computer literacy
- Facility operations support
- Strong communication
- Teamwork
- Customer service
- Customer service skills
- Problem-solving
- Adaptability
- Time management
- Leadership
- Team management
- Strong work ethic
- Reliability
- Integrity
- Positive attitude
- Compassion
- Empathy
- Adaptability to change
- Robotics operation
- Circuit troubleshooting
- Electrical repair
- Electrical safety compliance
- Blueprint reading
- Schematic reading
- Diagnostic tools
- Mechanical tools
- Hand tools
- Power tools
- Socket & Ratchet Sets
- Hex/Allen Key Sets
- Adjustable Wrenches
- Spanner Wrenches
- Torque Wrench
- Dial Calipers
- Digital Calipers
- Micrometers
- Combination Square
- Measuring tools
- Utility knives
- Files
- Deburring tools
- Pliers
- Pry bars
- Conduit benders
- Wire strippers
- Multimeters
- Fast learner
- Decision-making
- Accountability
- Warehouse proficiency
- Warehouse flow
Additional Technical Knowledge
- Electrical troubleshooting, circuit testing, and repair
- Blueprint and schematic interpretation
- Safe use of electrical and mechanical tools
- Understanding of wiring systems and diagnostics
Core Skills
Advanced Microsoft Excel & basic data entry/reporting, Computer literacy (systems navigation, reporting tools, warehouse systems), Base building & facility operations support, Circuit troubleshooting & electrical repair, Blueprint & schematic reading, Electrical safety compliance (OSHA-style procedures), Use of diagnostic and mechanical tools, Socket & Ratchet Sets (mechanical assembly & repairs), Hex/Allen Key Sets (precision fastening), Adjustable & Spanner Wrenches, Torque Wrench (precision tightening), Dial/Digital Calipers & Micrometers (measurement accuracy), Combination Square & measuring tools, Hand & power tools (saws, drills, grinders), Utility knives, files, deburring tools, Pliers (needle-nose, locking), pry bars, Conduit benders, wire strippers, multimeters, Strong communication & teamwork, Leadership & team management experience, Problem-solving & decision-making, Time management & adaptability, Fast learner with strong focus, Reliability & integrity, Positive attitude & professionalism, Compassion, empathy, and customer service skills, Strong work ethic and accountability
Languages
Haitian Creole
Full Professional
English
Full Professional
Timeline
Warehouse Operations
Amazon Robotics
02.2023 - Current
Commercial Technician
Orkin Pest Control
01.2023 - 08.2023
Package Handler
UPS
12.2022 - 02.2023
Technician
Stanley Steemer
08.2022 - 06.2023
Power Washer
View Crew Power Washing
08.2022 - 12.2022
Cleaner
Earth Green Restoration
09.2021 - 02.2023
Stocker
Michaels
02.2021 - 08.2021
High School - Auto shop, cooking, yoga, acting
Brockton High School