Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sonya Young

Mesquite ,TX

Summary

I have extensive experience as a corporate receptionist and being the Director of First Impressions. My extensive role in administration has allowed me to supervise multiple departments and employees as well as allowing me to assist the administrative and executive staff on a daily basis with all their administrative daily agendas. I possesses strong communication, organization, and problem-solving skills. My office skills range in being proficient in Microsoft Office Suite and all office software and equipment.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Corporate Lead Administrative Receptionist

Garda World
Plano, TX
03.2019 - Current
  • Managed executive's calendar and travel arrangements
  • Coordinated meetings and events
  • Assisted with project management tasks
  • Handled confidential information with discretion
  • Greeted visitors, answered and directed incoming calls, and provided general office support.
  • Monitored employee attendance records and prepared payrolls accordingly.
  • Provided administrative assistance to department managers with daily tasks such as filing, copying, scanning documents.
  • Supported Human Resources activities by maintaining confidential personnel files.
  • Developed a system to store important documents securely in an organized manner.
  • Implemented new processes to streamline workflow efficiency within the organization.
  • Greeted customers, answered general questions and directed to appropriate locations.

Administrator Assistant Receptionist

Texas A&M AgriLife Extension
Mesquite, TX
04.2010 - 08.2013
  • Managed office operations and supplies
  • Supervised administrative staff
  • Coordinated office moves and renovations
  • Developed and implemented office policies and procedures
  • Scheduled and managed appointments for executive staff, ensuring efficient use of time.
  • Organized incoming mail and packages, sorting according to priority and forwarding to appropriate personnel.
  • Prepared documents such as reports, agendas, letters, memos and presentations using Microsoft Office Suite applications.
  • Answered telephone calls in a professional manner, providing information or routing callers to the appropriate personnel.
  • Greeted visitors warmly upon arrival and provided general assistance as requested.
  • Performed data entry into various computer systems accurately and efficiently.
  • Monitored office equipment maintenance schedules ensuring that any repairs were addressed promptly.
  • Ensured that all filing was completed accurately and in a timely manner.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Maintained accurate department and customer records.
  • Organized both physical and digital files and updated reports to coordinate project materials.

Corporate Receptionist

Lehigh Hanson Construction
Irving, TX
03.2009 - 04.2011
  • Greeted visitors and clients warmly, while providing a positive first impression.
  • Answered incoming calls and directed them to the appropriate personnel or department.
  • Assisted with general administrative tasks such as filing, photocopying, faxing and data entry.
  • Sorted and distributed incoming mail, packages and courier deliveries.
  • Coordinated conference room bookings for meetings and events.
  • Monitored office supplies inventory levels and placed orders when needed.
  • Answered and directed incoming calls using multi-line telephone system.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.

Education

GED -

Dallas Education Center
Dallas, TX
03.1993

Certification In Computer Application Specialist - Computer Software Programs

Bill J. Priest Business College DCCD
Dallas, TX
02.1992

English, Accounting, History,

Justin F Kimball High School
Dallas, TX

Skills

  • Microsoft Office Suite
  • Event Planning
  • Business Administration
  • Multi-Line Telephone Skills
  • Office Management
  • Social Media Management
  • Customer Service
  • Time Management
  • Written Communication
  • Verbal Communication
  • Clerical Support
  • Office Administration

Certification

  • Licensed Manicurist - Texas Department Of Licensing & Regulation Austin, Texas
  • Certification -Manicurist Technology Trinity Valley Community College Athen, Texas 9/2005-2/2006
  • Licensed Esthetician- Texas Department of Licensing & Regulation -8/2020
  • Certification -International Beauty College 11/2019-5/2020 Garland Texas

Timeline

Corporate Lead Administrative Receptionist

Garda World
03.2019 - Current

Administrator Assistant Receptionist

Texas A&M AgriLife Extension
04.2010 - 08.2013

Corporate Receptionist

Lehigh Hanson Construction
03.2009 - 04.2011

GED -

Dallas Education Center

Certification In Computer Application Specialist - Computer Software Programs

Bill J. Priest Business College DCCD

English, Accounting, History,

Justin F Kimball High School

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Sonya Young