Sonya Adamson
Spring Branch
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Onboarding Vendor Coordinator
Fastest Labs
07.2023 - Current
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Answered telephone and assisted callers by providing information or directing them to the appropriate employee.
- Resolved customer complaints with diplomatic and courteous communication.
- Maintained detailed knowledge of company products and services to provide comprehensive support.
- Assisted customers with account setup, product selection, and troubleshooting.
- Managed phone and email correspondences and managed Slack and company forum communication for client communication.
- Liaised between clients and vendors and maintained effective lines of communication.
Event Coordinator
Blessed Events Decor And More
08.2022 - Current
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Consulted with customers to determine objectives and requirements for events.
- Performed event coordination for larger parties and gatherings.
- Worked closely with couples to meet wedding goals, maintain deadlines, and resolve complaints or service issues.
Elementary School Teacher
Alkek Elementary
08.2009 - 05.2022
- Formed deep relationships with parents and students by engaging groups through conferences, emails, texts and phone calls
- Instructed students in standardized subjects, as well as general learning strategies and skills for social development and character
- Cultivated classroom environment focused on inclusion and growth, fostering both social and academic development
- Instructed students individually and in groups using varied teaching methods
- Referred to district standards to plan lessons and prepare students to take standardized assessments
- Integrated variety of educational programs to develop strong academic foundation
- Improved student engagement by implementing student-centered classroom management techniques to foster academic curiosity
- Delivered reading and writing experiences to students commensurate with respective stages of development
- Organized supplies, including art and musical resources, to foster creative and welcoming classroom environment
- Maintained positive classroom environments by reinforcing rules for behavior and relationship-building actions
- Effectively handled challenging classroom behaviors using conscious discipline
- Taught students subject-specific material, learning strategies and social skills
- Explored foundational learning concepts with students through hands-on activities, videos and class discussions
- Involved parents in student education by cultivating strong relationships
- Arranged field trips as tool to provide students with real-world experiences
- Brought in purchased and donated materials to round out supplies for classroom activities
- Invited guest speakers to classroom to excite and engage students
- Maintained safe, clean, and organized classroom environment
- Inspired students to want to read by taking to library and helping to choose books
- Improved delivery of instruction by analyzing and distilling test data to identify opportunities for intervention and enrichment, improving my students scores by an increase of 80-87% yearly
- Followed up with use of rigorous lesson plan developed through researched-based curriculum and materials to engage students with student-centered environment revolving around precise learning targets that are meaningful and relevant that offer students a variety of opportunities to grow
- Encouraged creativity by giving students choices whenever possible
- Adapted and modified lessons to meet student academic needs
- Administered tests and assessed results to evaluate student understanding of material
- Created collaborative environment in classroom where students worked together to support everyone's learning
- Established and communicated clear learning objectives to foster student progress and academic performance
- Embraced teaching children of diverse educational, cultural and linguistic backgrounds
- Oversaw class field trips to keep students safe and educate about related topics
- Offered hands-on learning opportunities to develop student self-esteem and life skills
- Implemented multiple methods to improve student educational success
- Provided positive feedback with emphasis on learning from mistakes to establish solid foundation for progress
- Employed diverse instructional resources, including online learning management systems to offer student remote assistance with assignments
- Attended in-service training and professional development courses to stay on top of policy and education changes.
Exchange Volunteer Program
AYUSA, Host Family
01.2009 - 07.2012
- Volunteer for AYUSA, responsibilities included:
- Providing safe and steady home environment
- Enrolled them in school, extracurricular activities, and participated in activities through school, exchange program, and entire community
- Provided a diverse lifestyle with each of our students and our own 5 children while also ensuring equality among them and maintaining daily performances of necessary studies at Schreiner University.
- This experience established a strong and rich culture which was brought into our home and was an amazing experience for the entire family along with exposing each exchange student to the diverse opportunities in America
- It increased my knowledge of diversity as I learned about their cultures, tried foods from their home country, and participated in various activities in the community with each student with the family.
- This gave them a chance to share their cultural talents, such as traditional dances, music, and food with our friends and neighbors.
Business Manager
A+ Auto Services
09.2006 - 02.2012
- Manage business daily
- Accounting including reconciling daily sales and bank accounts, making deposits; paying vendors and calculating and paying payroll, and federal, state, local and payroll taxes
- Customer service, calls, updating, answering phones, starting estimates for mechanics, opening invoices, closing invoices out, and scheduling
- Set up business POS system and technology for business
- Hiring and managing employee along with schedules and pay
Education
No Degree - Science Education
Alamo Community Colleges; Northwest Vista
San Antonio, TXBachelor of Arts - Education
Schreiner University
Kerrville, TX05.2009
Skills
- Interactive teaching/learning
- Relationship Building
- Customer Service
- Organizational Skills
- Vendor Management
- Vendor Relationships
- Teaching, tutoring, and counseling
- Materials sourcing
- Multitasking
- Multimedia instruction
- Cultural competency
- Interdisciplinary Teaching
- Parental communication/conferences
- Parent and Student conferences based on needs
- Multidisciplinary collaboration
- Virtual/Onsite/Offsite field trip planning and implementation
- Organizational leadership
- Time management
- Problem-solving, Decision-making, critical thinking, Detailed Oriented
- Event Coordination
- Planning and Prioritization
- Database management
- PC and tech proficient
- Recordkeeping and accounting
- Technologies Integration
- Data entry, analysis, and reporting
- Community resource intelligence
- Conflict mediation
- Professional demeanor
- Compassionate
- Behavioral analysis
- Positive atmosphere promotion
- Safety understanding and implementation
- Effective listening
- Sales experience
- Small business management
- Report Preparation and Analysis
- Budgetary Planning
- Staff Training
- Team Management
- Office Management
- Sorting and Delivering Mail
- Financial Management and Reporting
- Client Correspondence
- Office Supplies and Inventory
- Vendor Liaising
- Year-End Reconciliation
- Account and Ledger Reconciliations
- Calculating Deductions
- Volunteer Relations
- Cash Flow and Reconciliation
- Intuit QuickBooks
- Inquiry Requests
- Monthly Closings
- Accounts Payable and Receivable Auditing
- Profit and Loss Statements
- Maintenance Coordination
- Data Communications
- Payroll Administration
- Deposit Collection
- Biweekly Payroll Processing
- Contracts and Vendor Agreements
- Advanced Excel Spreadsheet Functions
- Skilled in Microsoft Office and Google Suites
- Office Equipment Management
- Special Event Projects: including Fundraising, event planning, and coordination of multiple vendors (Caterers, DJ's, Photographers)
- Meeting Coordination and Support
- Income Statements
- Invoice and Payment Tracking
- Collecting Statements
- System Updates
- Employee Motivation
- Departmental Support
- Managing Appointments
- Research and Analysis
- Employee Timesheet Processing
- Friendly and Relatable
- Database Maintenance
- Depositing Payroll Taxes
- Documentation
- Leadership and Change Management
- Delegation and Work Assignment
- Administration and Operations
Certification
First aid and CPR certified
Texas Teaching Certificate EC-4 Current
Texas Teaching Certificate 4-8 Current
Texas Teaching Certificate Ec-12 Special Education Current
Texas Teaching Certificate Ec-12 ECL Current
GT Current
Timeline
Onboarding Vendor Coordinator
Fastest Labs
07.2023 - Current
Event Coordinator
Blessed Events Decor And More
08.2022 - Current
Elementary School Teacher
Alkek Elementary
08.2009 - 05.2022
Exchange Volunteer Program
AYUSA, Host Family
01.2009 - 07.2012
Business Manager
A+ Auto Services
09.2006 - 02.2012
No Degree - Science Education
Alamo Community Colleges; Northwest Vista
Bachelor of Arts - Education
Schreiner University
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