Sonya Akers
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Grounds Technician
Trinity Property Consultants
Kentwood, MI
09.2024 - Current
- Assisted in maintaining and landscaping outdoor areas, ensuring aesthetic appeal and health of plants.
- Operated basic groundskeeping equipment, including mowers and trimmers, to perform daily maintenance tasks.
- Learned safety protocols for handling tools and equipment to promote a secure work environment.
- Supported seasonal cleanup efforts by removing debris and litter from designated areas.
- Collaborated with team members to complete various landscaping projects efficiently and effectively.
- Ensured timely completion of groundskeeping tasks for optimal facility appearance and functionality.
- Prioritized tasks effectively to ensure all work was completed in a timely manner, even under tight deadlines.
- Communicated effectively with supervisors regarding facility needs or potential improvements in process or equipment usage.
- Increased efficiency in waste removal through proper use of disposal systems and recycling programs.
- Demonstrated attention to detail in all aspects of work, resulting in consistently high-quality results.
Grounds Technician
City of Wyoming
Wyoming, MI
04.2022 - 10.2025
- Developed familiarity with irrigation systems, assisting in basic troubleshooting and maintenance tasks.
- Facilitated successful installation of new landscape features such as pathways, benches, or signage as directed by management.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices related to grounds maintenance work.
- Operated various types of groundskeeping equipment safely and efficiently for task completion.
- Collaborated with team members to complete large-scale projects, improving overall campus aesthetics.
- Assisted in the preparation of outdoor spaces for special events, ensuring a clean and inviting environment for guests.
- Enhanced curb appeal by maintaining lawns, flowerbeds, and other landscaped areas.
- Cut trees and shrubs to shape and maintain landscape.
- Operated basic groundskeeping equipment, including mowers and trimmers, to perform daily maintenance tasks.
Custodian
West Michigan Janitorial
02.2023 - 09.2023
- Maintained cleanliness and sanitation of assigned areas, ensuring compliance with health standards.
- Operated cleaning equipment such as floor buffers, vacuums, and pressure washers effectively.
- Assisted in inventory management by tracking supplies and reporting shortages to supervisors.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Trained new staff on safety protocols and efficient cleaning techniques to improve team performance.
- Developed efficient cleaning schedules that maximized productivity during peak hours.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Kennel Technician
Clarke Animal Hospital
Spring Lake, MI
08.2021 - 01.2022
- Provided daily care for animals, ensuring cleanliness and comfort in kennel environment.
- Administered medications as directed by veterinarians, monitoring animal responses closely.
- Assisted with feeding schedules and dietary needs of various breeds, promoting health and well-being.
- Maintained accurate records of animal health, behavior, and treatments for veterinary review.
- Trained new staff on best practices for animal handling and care routines.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
Secretary
Fresh Transport LLC
Coopersville, MI
01.2019 - 12.2020
- Managed scheduling and coordination for daily operations, ensuring timely communication across departments.
- Assisted in maintaining comprehensive filing systems to enhance document retrieval efficiency.
- Prepared and processed incoming and outgoing correspondence with attention to detail and accuracy.
- Supported office management by organizing meetings, taking minutes, and following up on action items.
- Implemented new office procedures that improved workflow efficiency and reduced administrative delays.
- Monitored supplies inventory, initiating reordering processes to maintain adequate stock levels without interruption.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
Education
GED -
Sparta Adult EDU
Sparta, MI2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving
- Attention to detail
- Reliable and dependable
- Planning and organization
- Multitasking
- Organizational skills
Timeline
Grounds Technician
Trinity Property Consultants
09.2024 - Current
Custodian
West Michigan Janitorial
02.2023 - 09.2023
Grounds Technician
City of Wyoming
04.2022 - 10.2025
Kennel Technician
Clarke Animal Hospital
08.2021 - 01.2022
Secretary
Fresh Transport LLC
01.2019 - 12.2020
GED -
Sparta Adult EDU