Sonya Berry
Birmingham,Alabama
Overview
21
21
years of professional experience
Work History
Assistant Manager
Save A Lot
10.2015 - 03.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Manager of Operations
Papa John's Pizza
11.2000 - 10.2015
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Partnered with vendors and suppliers to effectively manage and budget.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
High School Diploma -
Minor High School
Adamsville, AL06.1973
Timeline
Assistant Manager
Save A Lot
10.2015 - 03.2022
Manager of Operations
Papa John's Pizza
11.2000 - 10.2015
High School Diploma -
Minor High School
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