Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sonya Beyer

Tampa,FL

Summary

Determined retail management professional offers strong sales and merchandising skills. Adaptable and familiar with changing customer needs, retail trends and new technologies. Excellent communication and excitement to create enjoyable shopping experience. I love being around people and I love fashion!

Overview

18
18
years of professional experience

Work History

COO Beyer Family (Stay at Home Mom)

Beyer Holdings
07.2006 - Current

I was fortunate to be able to stay at home and raise my 3 boys. I have loved every minute of this and the memories we have together.

  • Enhanced children''s well-being by providing a safe and nurturing environment.
  • Managed schedules for multiple children, coordinating playdates, appointments, and extracurricular activities.
  • Organized transportation needs for school pick-ups/drop-offs or other necessary trips.
  • Maintained a clean and organized house by delegating chores and supervising daily tasks.
  • The list goes on and on....

Sales Associate

Canvas Fashion Gallery
01.2023 - 12.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Education

Bachelor of Arts - Communications

USF
Tampa, FL
06.2002

Skills

  • Sales Expertise
  • Problem-Solving
  • Customer Engagement
  • Product Knowledge
  • Sales Trends
  • Teamwork and Collaboration
  • Product Merchandising
  • Relationship Building
  • Fashion sense
  • Reliability and punctuality
  • Self-motivation
  • Positive attitude
  • Organizational skills

Timeline

Sales Associate

Canvas Fashion Gallery
01.2023 - 12.2023

COO Beyer Family (Stay at Home Mom)

Beyer Holdings
07.2006 - Current

Bachelor of Arts - Communications

USF
Sonya Beyer