Dedicated online tutor specializing in personalized lesson planning and reaching the student’s goals. Committed to enhancing student engagement through encouraging interactions and asking questions.
Overview
30
30
years of professional experience
6
6
years of post-secondary education
Work History
Online Tutor
Self-Employed
Saint Clair
09.2023 - Current
Developed personalized lesson plans for diverse student needs and learning styles.
Aided in post-meeting reviews to ensure English understanding.
Delivered engaging online tutoring sessions using video conferencing tools and interactive platforms.
Assisted students with English Proficiency Test preparation.
Assisted students with living in a new country. Helped learn about local events and festivals.
Customer Service Manager
Walmart
Battle Creek
06.1996 - 07.2022
Managed customer service operations to ensure high satisfaction levels.
Trained and mentored team members on service protocols and procedures.
Managed scheduling of 15 people.
Developed strategies to enhance customer engagement and loyalty programs.