Microsoft, Adobe
Sonya Brown
Tustin,CA
Summary
Results-driven professional with proven ability to deliver high-quality client care and achieve positive outcomes. Known for collaborative teamwork and adaptability in dynamic healthcare, professional and academic environments. Skilled in client assessment, therapeutic interventions, and client education, with focus on fostering recovery and independence.
Overview
18
18
years of professional experience
Work History
Mental Health Rehabilitation Specialist
Telecare-HomeFirst Corporation
04.2023 - Current
- Evaluated and screened members to determine mental health and housing needs and provide necessary support.
- Coordinated community resources and provided resource referrals.
- Provided crisis intervention and de-escalation techniques, resulting in increased safety for members. in the community.
- Monitored member progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
- Supported individuals throughout recovery process by helping them identify triggers, develop strategies for managing symptoms, and maintain housing stability.
- Developed and implemented activities to help members develop social and independent living skills.
- Coordinated with multiple housing sites to provide care and support to promote stable housing for 20 member case load.
- Developed and implemented treatment plans and modified according to presentation.
- Collaborated with counselors, physicians, nurses apartment managers, and Orange County Housing Authority to plan or coordinate mental health and housing retention support, drawing on case management work experience and member needs.
Neurofeedback Technician
Crossroads Inc
01.2017 - 04.2023
- Conduct Neurofeedback Sessions with clients of all ages with a variety of diagnoses including autism, ADHD, Traumatic Brain Injury and anxiety disorders
- Participated in ongoing professional development opportunities to stay current with industry trends and advances in neurofeedback therapies.
- Managed scheduling responsibilities efficiently to ensure timely appointments for all patients while minimizing wait times or disruptions to services provided.
- Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
Case Manager
Oceanfront Recovery
01.2020 - 01.2021
- Collaborate with clients, clinical treatment team and families to provide case management services during treatment and after discharge not limited to: discharge planning; assistance finding sober housing; providing psychiatric and therapeutic referrals; sober peer group referrals
- Coordinate recreational activities and psycho educational groups to promote mental health awareness and recovery
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments to identify client needs, laying groundwork for effective case management.
Case Manager
Invictus
01.2018 - 01.2020
- Provide Individual and family support services and case management services for clients and their families while in treatment
- Collaborate with clients, clinical treatment team to provide support during treatment and after discharge not limited to sober housing, psychiatric referrals, sober peer group referrals
- Coordinate activities and psycho educational groups to promote mental health awareness and recovery
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Lead Case Manager
SafePlace
01.2018 - 01.2019
- Provided continual support through assessment, planning implementation and evaluation of client's needs
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
- Coordinated essential services for clients, resulting in improved overall well-being and self sufficiency.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
- Developed resource directory for clients, simplifying their search for essential services.
- Conducted thorough assessments to identify client needs, laying groundwork for effective case management.
Counselor Intern
Outside the Wire Drop Zone
01.2018 - 01.2019
- Provide Individual and family counseling and clinical assessment services for student veterans and their families
- Collaborate with students, faculty and Veterans Resource Center dept to provide therapeutic support
- Coordinate activities and psycho educational workshops for student and faculty to promote mental health awareness
- Educated clients on available community resources, fostering a sense of empowerment and self sufficiency.
- Conducted thorough assessments to identify client needs and appropriate intervention strategies.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Pre-Vocational Specialist
Royale Mental Rehabilitation Center
01.2011 - 01.2018
- Conducted psycho-educational groups on symptom management in the workplace.
- Managed MHRC resident employee work program and payroll, with over 20 residents.
- Engaged in outreach within local community to promote and facilitate educational and vocational opportunities with local businesses and mental health organizations
- Maintained and updated client procedures for reward-based incentive job program for both pre-vocational and vocational programs for 60 residents.
- Provided support services for clients seeking educational and or vocational opportunities in the community including preparation, transportation and introduction to community based programs and resources
- Established and oversaw clear guidelines about procedures and success metrics.
- Assisted administration by analyzing job placement outcomes data contributing to State reports.
Adjunctive Therapist
Royale Mental Rehabilitation Center
01.2007 - 01.2011
- Conducted Psycho-educational groups with an emphasis on symptom management and life skill development for clients re-entering the community;
- Facilitated recreational groups and outings for unit to facilitate increased independence and social skills in the community
- Created and maintained individual treatment plans in conjunction with treatment unit staff
- Built rapport with clients and implemented interventions that facilitated behavioral development
- Managed unit of 20 clients; scheduling group and individual clinical program activities.
Counselor Intern
The Art Institute Of California - Orange County
01.2008 - 01.2009
- Collaborated with students, families and counseling services dept to provide therapeutic and academic support for successful academic progress.
- Provided Individual counseling and clinical assessment services for clients' within an academic setting.
- Coordinated activities and psycho educational workshops for student and faculty to promote mental health awareness.
- Developed rapport with diverse populations, adapting communication styles to meet individual needs and preferences.
- Supported clients in crisis situations, providing immediate intervention and connecting them with appropriate resources.
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
Education
Psy.D - Clinical Forensic Psychology
Chicago School of Professional Psychology
10.2024
B.S. - Psychology
Nova Southeastern University
01.2011
M.A. - Clinical Psychology
Argosy University
01.2009
Skills
- Problem-Solving
- Case Management
- Case Documentation
- MS Office
- Relationship Building
- Interdisciplinary Collaboration
- Individualized counseling
- Patient support
- Psychosocial Support
- Excellent Communication
- Motivational Interviewing
Educational training
- Outside the Wire Drop Zone, Fullerton College, Fullerton, CA, 01/2018 - 12/2019, Provide Individual and family counseling and clinical assessment services for student veterans and their families.
- Challenges Dual Diagnosis Recovery Program, Coconut Creek, FL, 01/2003 - 12/2004, Provided Individual and group sessions for clients.
- The Art Institute of California, Student Affairs/Counseling Dept, Santa Ana, CA, 01/2008 - 12/2009, Provided Individual counseling and clinical assessment services for clients within an academic setting.
Memberships Interests
- Nova Southeastern University Psychology Association
- The Chicago School of Professional Psychology Student Association
References
Available upon request
Presentations
The Art Institute of California, Santa Ana, CA, 01/2009, A Mental Health Awareness Panel 'The College Student and Depression'
Accomplishments
The Art Institute of California, Santa Ana, CA 2009
Participated in the construction of Student Affairs Webpage related to mental health and suicide awareness
The Art Institute of California, Santa Ana, CA 2009
A Mental Health Awareness Panel “The College Student and Depression”
Affiliations
- Nova Southeastern University Psychology Association The Chicago School of Professional Psychology Student Association
Software
Timeline
Mental Health Rehabilitation Specialist
Telecare-HomeFirst Corporation
04.2023 - Current
Case Manager
Oceanfront Recovery
01.2020 - 01.2021
Case Manager
Invictus
01.2018 - 01.2020
Lead Case Manager
SafePlace
01.2018 - 01.2019
Counselor Intern
Outside the Wire Drop Zone
01.2018 - 01.2019
Neurofeedback Technician
Crossroads Inc
01.2017 - 04.2023
Pre-Vocational Specialist
Royale Mental Rehabilitation Center
01.2011 - 01.2018
Counselor Intern
The Art Institute Of California - Orange County
01.2008 - 01.2009
Adjunctive Therapist
Royale Mental Rehabilitation Center
01.2007 - 01.2011
M.A. - Clinical Psychology
Argosy University
Psy.D - Clinical Forensic Psychology
Chicago School of Professional Psychology
B.S. - Psychology
Nova Southeastern University
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