Sonya Hill Bryant
Linwood,PA
Summary
Experienced Human Service professional bringing demonstrated clinical expertise, leadership skills, and technical knowledge. Proficient in updating charts, monitoring medications, and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Motivated professional offering B.S. in Human Services. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
18
18
years of professional experience
Work History
Clinical Case Manager
Elwyn
Philadelphia, PA
09.2023 - Current
- Facilitated group therapy sessions and psychoeducational groups.
- Monitored client progress towards meeting goals and objectives in treatment plan.
- Maintained accurate records of client information in accordance with HIPAA regulations.
- Developed strategies to assist clients in developing independent living skills.
- Coordinated care between multiple providers including psychiatrists, psychologists, nurses, physicians, and other professionals as needed.
- Educated clients on mental health diagnosis and medications prescribed by physician.
- Assisted clients in identifying available community resources such as housing options, transportation assistance, employment opportunities.
- Created discharge plans that focused on the continued success of the client after leaving the program.
- Adhered to all ethical guidelines established by professional organizations when working with clients.
- Conducted comprehensive psychosocial assessments of clients to determine their needs and eligibility for services.
- Provided individualized case management, counseling, and referrals to appropriate community resources.
- Collaborated with interdisciplinary team members to develop treatment plans for clients.
- Provided crisis intervention services during emergency situations.
- Actively participated in weekly staff meetings to discuss best practices for clinical interventions.
- Participated in continuing education classes related to Case Management and Mental Health topics.
- Responded quickly and effectively when contacted by outside agencies or referral sources regarding assigned cases.
- Met regularly with supervisor to review caseloads, provide updates on client progress and status changes, discuss any potential issues or concerns related to cases being managed.
- Worked closely with families of assigned clients providing support and guidance throughout the process.
- Consulted with other professionals within the organization regarding complex cases or difficult decisions requiring additional input from experienced clinicians.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained up-to-date case records with case activity status.
- Adhered to ethical principles and standards to protect clients' confidential information.
Blended Casework Manager
Public Health Management Corporation
Philadelphia, PA
03.2022 - 08.2022
- Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
- Followed strict policies and procedures to maintain client confidentiality and keep data private.
- Uploaded documentation to the patient database to streamline organizational flow ,Attended Court appointed hearings with clients.
- Maintained updated progress notes and case records and documented children's progress in recreational activities, treatment plans, and education.
- Recorded comprehensive case notes and follow-up documentation for admitted and transferred clients.
- Coordinated between various entities to manage cases.
- Provided counseling to patients struggling with adjusting to new diagnoses.
- Established and maintained relationships to meet community needs and avoid service duplication.
- Handled administrative procedures to meet objectives set by boards of directors or senior management.
ABA Tech Specialist
Silver Springs Martin Luther School
Plymouth Meeting, PA
05.2017 - 06.2018
- Conducted therapeutic individual and family therapy sessions.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
- Referred clients to external resources for additional support.
- Worked closely with parents and teachers to implement consistent behavior therapy techniques at home and school.
- Counseled clients or patients individually or in group sessions to assist in overcoming dependencies, adjusting to life or making changes.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Maintained confidentiality of records relating to clients' treatment.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
- Modified treatment activities or approaches as needed to comply with changes in clients' status.
- Referred patients or clients to community resources or specialists.
- Developed and implemented treatment plans based on clinical experience and knowledge.
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
Keystone Human services
Downingtown, PA
01.2013 - 07.2015
- Administered Psychotropic meds upon need
- Upheld medical records
- Maintained logs for crisis intervention
- Created daily duties for clients to reference with family
- Implemented strategical activities for mentally disabled high risk adult clients
- Created Excel spreadsheets to track individual client needs and strengths
- Conducted daily updates on each client to direct supervisor
- Sent and received emails correspondence with client relations
Adult Care & Mental Health Rehab Professional, Care Pavilion
Philadelphia, PA
02.2006 - 10.2011
- Volunteered to assist in the maintenance of accurate client records
- Preserve confidentiality standards outlined in the Policy and Procedure
- Manual
- Maintain and improve professional competencies through in-service training and other educational opportunities
- Created personal relationships with the client to truly engage mental stability
- An assisted consumer with personal grooming and housekeeping
- Aided consumers at mealtime
- Assist in the planning and implementation of special projects conducted within the program or in the community
- Learned how to create projects and activities to engage all clients
Interim Director
Heaven Sent Angels learning Center
Philadelphia, PA
09.2020 - Current
- Communicated with parents and fostered strong professional relationships.
- Inspected facilities and activities to monitor safety, sanitation, and procedures.
- Hired, mentored, and monitored qualified childcare staff.
- Created and updated records to document employee and participant information.
- Coordinated and administered performance improvement activities.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies, and company policies.
- Oversaw corrective action plans to remedy structural, organizational, and departmental issues.
- Hired, trained, and mentored 15 staff members to maximize productivity.
- Monitored compliance with state, federal, and company regulations, standards, and requirements.
- Trained, managed, and motivated employees to promote professional skill development.
- Established and enforced modern educational standards to support student needs.
- Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste, and strengthening revenue streams.
- Reviewed and evaluated programs for compliance with state, local and federal regulations.
Education
Bachelor of Science - Human Services
Chestnut Hill College
12.2021
Skills
- Crisis Prevention Intervention (CPI)
- Medical Supply Management
- Clear Patient Communication
- Skilled with knowledge of the DSM5
- Group and Individual Instruction
- Treatment Recommendations
- Medication Administration
- Attention to Detail
- Accurate Documentation
- Medical Recordkeeping
- Treatment Plan Modification
- Community Program Referrals
- Crisis Intervention Deescalation
- Suicide Prevention
- Safety Planning
- Documentation Skills
- Court Procedures
- Office Management
- Proficient in Microsoft word ie excel
Timeline
Clinical Case Manager
Elwyn
09.2023 - Current
Blended Casework Manager
Public Health Management Corporation
03.2022 - 08.2022
Interim Director
Heaven Sent Angels learning Center
09.2020 - Current
ABA Tech Specialist
Silver Springs Martin Luther School
05.2017 - 06.2018
Keystone Human services
01.2013 - 07.2015
Adult Care & Mental Health Rehab Professional, Care Pavilion
02.2006 - 10.2011
Bachelor of Science - Human Services
Chestnut Hill College
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